leadership
Which leadership style involves making decisions without employee input and is most effective in emergency situations?
Autocratic leadership
What is communication?
The process of sending and receiving symbols with meaning attached.
What is controlling in management?
The process of measuring performance and taking action to ensure desired results.
Leadership focuses on what leaders do, rather than who they are, according to this theory.
Behavioral theories of leadership
Symbols used in communication can be what two types?
Verbal and non-verbal
This type of control is used before work begins and focuses on the quality of resources.
Feedforward control
Name the leadership theory that suggests leaders inspire followers by creating a strong vision and motivating them to exceed expectations.
Transformational leadership
What is the difference between effective and efficient communication?
Effective: Message is fully understood
Efficient: Message delivered at minimum cost/resources
Which type of control monitors activities during the work process to reduce waste and ensure work is done according to plan?
Concurrent control
Leadership is defined as the ability to guide, influence, and inspire individuals toward this.
A common goal
What is persuasion, and what two things are required to achieve it?
Persuasion: Presenting a message in a way that causes others to support it
Requires: Expertise (expert power) and relationships (referent power)
This management function/trait ensures that the right things happen, in the right way, at the right time is called..?
Controlling
This type of leader balances task accomplishment and strong relationships with team members.
Team Leader (high task, high relationship)
Name any four barriers to effective communication.
Answer:
Noise
Poor choice of channels
Poor written or oral expression
Failure to recognize non-verbal signals
Physical distraction
Status effects
Describe how feedforward, concurrent, and feedback controls are used in a high school.
Feedforward: Course outlines, club rules, expectations set at the start
Concurrent: Teacher supervision, attendance checks, club meetings
Feedback: Report cards, final grades, post-event evaluations