Show:
Organizational Culture
CERVUS trivia
Culture and Leadership
Culture and Change
Organizational Effectiveness
100
Members’ shared values, beliefs, symbols, and behaviors. Culture guides individual decisions and actions at the subconscious level (Tharp, 2009).
What is organizational culture?
100
The answer is 35.
What is how many company-owned and managed locations are there in Western Canada?
100
Collins used this analogy to describe the "who" then the "what." (HINT: Level 5 leaders do this well)
What does it mean to have the right people on the bus? (extra...Level 5 leaders get the right people on the bus and the wrong people off the bus. People are not the most important asset, the right people are.)
100
Change is difficult for most people in an organization because?
What is (multiple answers)
100
more team-based and collaborative more dependent on social skills more dependent on technological competence more time pressured more mobile and less dependent on geography leaner and more agile more focused on identifying value from the customer perspective less hierarchical in structure and decision authority less likely to provide lifelong careers and job security two current organizational trends.
What are organizational trends.
200
What is compete, create, collaborate and control.Each quadrant represents those features a company feels are the best and most appropriate way to operate.
What are the four Organizational Culture types? Extra 200 for explaining each?
200
Finish this sentence from "about us" on the website:With the full endorsement of our product manufacturers... (who are they? 8)
What is John Deere, JCB Construction, Bobcat, Clark, Sellick, Nissan, Doosan and Peterbilt Motors
200
3 characteristics of a level 5 leader? (there are many)
What is: Personal humility and professional will (more like Lincoln and Socrates than Patton and Caesar). Focus on setting their successors up for success. Humble and modest (servant leadership approach). Display workhorse mentality, not show horse mentality. Give credit to others for their success and take full responsibility for poor results. Attribute their success to good luck rather than personal greatness. Don’t give subordinates the “answers.”
200
Influencing change. Mobilizing groups of people to tackle tough challenges and thrive.
What is adaptive leadership? (Leaders need to know how to adapt and lead change.)
200
Achieving Mission Product/Service quality & value Customer Satisfaction Innovation & Creativity Adaptation to technological change Effective individual and group work Employee attraction & retention Developing partnerships and alliances Quality of work life Operational efficiency Image and branding
What are characteristics (metrics) of an effective organization?
300
True or False: Is culture conscious or unconscious. Provide an example.
What is unconscious.
300
This is identified as the key driver for Cervus’ success in the long-term?
What is...For Cervus, success can be measured in many ways – from our performance for our manufacturers, to our investment in our communities and, of course, our dedication to serving our customers. Above all, though, the commitment of our people is what sets us apart.
300
Finding the right seat that is aligned with what you’re passionate about, what you’re genetically constructed for, and what you can do adds value to the organization (really consider this)
What is the Hedgehog concept?
300
I use adaptive leadership when?
What is facing situations outside of my technical expertise, or when there is a need to adapt to a new environment or situation.
300
Increasing pressures on organizations to be more competitive, agile, and customer focused.
What is a lean organization.
400
This type of organizational culture thrives in chaos.
What is CREATE.
400
The Cervus vision?(or part of it :)
What is VISION: Cervus will be the preferred provider of business-to-business equipment solutions in the international agricultural, commercial and industrial markets it serves as measured by employee, customer, manufacturer and shareholder satisfaction with $1 billion in revenues by 2018.
400
Maxwell says that a leader must act as this.
What is a change agent.
400
Ronald Heifetz and/or Marty Linsky
Who is/are the main thinker(s) in adaptive leadership?
500
These three metaphors have been used to describe organizational culture.
What is machine, organism, and brain.
500
(According to Graham Drake) Cervus recently launched an updated, integrated brand identity. How does this new brand strategy enhance shareholder value? (summary answer)
What is: As Cervus continues to grow and diversify, it becomes increasingly important to communicate a cohesive message to customers, employees, shareholders and partners. Uniting our operations under one brand reflects our belief in a culture of collaboration and shared resources; and gives our customers confidence in a consistent, superior service experience every time they enter a Cervus dealership. Making it easy for our customers to choose and feel connected to Cervus translates directly into shareholder value.
500
Faced with an adaptive challenge, how would I go about it?
What is: Connect change with core values of the company. Seeks to foster a culture where shared knowledge and opinion are used to drive the change. Understand that change and learning can be painful for people. Anticipate and counteract behaviour. Agree that change is a process and requires time (resistance)