Picture This
The Parent/_____/Child communication Model
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What is Adult
Candace did some amazing work for Paul. Paul is very impressed but doesn’t show it as he is too busy and therefore just responds back with a “thanks”. What skill does Paul need to work on?
What is Acknowledgment
Keeping our word until results are produced.
What is Making and Managing Commitments
Your go to person to discuss and help you through your LCD journey.
What is Listening Partner
Acknowledgment, Listening for Support, Talking Straight Responsibly, Making and Managing Requests, Making and Managing Commitments, ________
What is Holding To Account
The ______ Hijack
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What is Amygdala
Paul didn’t appreciate Larry’s response to his question during the meeting. It is bothering Paul but he has decided to leave this unresolved. What skill does Paul need to work on?
What is Talking Straight Responsibly
It identifies a particular quality of the individual. It then gives a specific recent example of that quality. It then marks out the impact that quality has had or will have on you, the team or the business.
What is Acknowledgment
“I’m not good enough” “I’m not smart enough” “I’m not loved” “I don’t belong” These are examples of?
What is Triggers
An efficient method for setting your listening is to make a distinction between two types of listening: listening ____ and listening for support
What is Against
Arena, ______, Façade, Unknown
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What is Blind Spot
Paul loves to steal the spotlight in a meeting and speaks the majority of the time. What skill does Paul need to work on?
What is Listening For Support
This skill means being 100% accountable for communication, and doing so in a way which will forward the relationship.
What is Talking Straight Responsibly
What are these? Leader made, Leader solicits input, Group makes decision
What is Decision Types
_____ accountability means that we only feel partially responsible. We believe that another party is also responsible for the situation we are in.
What is 50/50
Persecutor, Rescuer, ______
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What is Victim
Paul is supposed to get some data from Larry. Paul didn’t give Larry a deadline and is now behind on his project. What skill does Paul need to work on?
What is Making and Managing Requests
It is a conscious act. It requires us to pay attention to now, not the past. We move our attention to what is actually happening in this moment, this conversation.
What is Listening For Support
What level of alignment is the following: "Not aligned – concerned"
What is Level 2
We often soften our ability to _____ with politeness, fear of harming others, fear of being perceived as rude or a lack of confidence in ourselves.
What is Talk Straight Responsibly
Automatic Listening Loop
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What is Trigger
Jimmy is waiting on a video clip from Paul and they have decided on a two-day timeline. Paul is also working on five other projects and knows he won’t be able to get this done in two days. He doesn’t let Jimmy know. What skill does Paul need to work on?
What is Making and Managing Commitments
It moves something into action and the response provides you with data on what is needed to complete the action.
What is Making and Managing Requests
_______ describes the things about ourselves that we cannot see. They are behaviours that limit our relationships, growth and effectiveness.
What is Blind Spot
The ________ is a tool that helps people better understand their relationship with themselves and others. It has four perspectives to consider.
What is Johari Window