Emotional Intelligence
Is screaming / yelling a good way to get your frustrations across?
NO!
A good leader knows when to walk away to tend to their own needs / emotions. A good leader knows how to guide others, provide resources, train others, redirect issues to solutions, and ask for more information / help.
Self-care is a necessary leadership skill. True / False.
True.
If you don't think about yourself, who's going to do it for you?
You can't pour from an empty cup!
Do both leaders and bosses develop people? True or False.
False.
Not all bosses are true leaders. Meaning that they either lack the skill or don't utilize leadership skills to properly develop their subordinates.
How do you manage conflict in a team?
Varies based on experience and the situation that presents itself. Soft skills, ect.
True or False:
You only need common sense to be a good leader.
False.
Does a good leader keep all of their emotions bottled up?
NO!
It's important to know when to ask for help and when to redirect work to other workers to lighten their workload when necessary.
Is a leader a know it all or a jack of all trades?
No.
KEEP LEARNING. Not having the knowledge needed to create solutions or increase production is always a learning opportunity. Never be afraid to ask questions / help or extra training. Even if you are a manager / supervisor.
Successful leaders are lifelong learners. Whether that is through reading, podcasts, seminars, or training courses. Continue to learn because you believe that you can achieve more and help contribute more.
All of these are examples of leaders except?
A. Catering to everyone around them.
B. Developing others.
C. Having empathy and being fair to all. (Empathy does not equal people pleasing.)
If there is a problem between two members of your group, how would you act as a leader?
Varies.
Possible answers:
Having empathy.
Stepping away from the situation to see the full picture. Ect.
Both leadership and authority need?
Ethical understanding of Power
Education
Situational awareness
How does a good leader handle a situation when an employee makes multiple mistakes?
Provide resources to the employee, offer 1 on 1 training, learning how to speak to problems in a constructive not destructive way.
Do leaders need goals?
Yes.
It's important not to stay stagnate in our learning. Having a growth mindset is a necessary skill of a leader. Not only for ourselves but for our team as well. What are some ways you can encourage others on your team to keep growing?
Why do organizations need managers?
To formulate detailed plans and oversee day to day operations.
To help support the organizational structure of the institution. By developing the skills of subordinates. Upholding policies. Keeping other and ourselves accountable. Spreading institutional knowledge.
What would leaders do to make the team work more effective?
Rewards.
Words of affirmation or positive / constructive motivation.
Inspiring others. Ect.
What quality should a leader have?
A. Good negotiator
B. Influence
C. Fair to all
D All of the Above!
D All of the Above!
Does a good leader make employees pit each other against each other to show who's the best subordinate?
NO!
They motivate and encourage their team through their words and finding solutions.
Where can you find resources for leadership development?
SOMLC.
Treasury has a Leadership Development Program that anyone can participate in.
Does leadership mean serving others?
Yes.
Your team's success is also your success as a leader.
You are a reflection of your team, and your team is a reflection of your leadership.
What would you do if there aren't any effective leaders in your organization?
Step up and be a good leader. Offer training and knowledge / constructive advice to others.
Leaders usually build their relationships following:
A. Power
B. Emotions
C. Themselves
B. Emotions
True or False:
Emotional intelligence is the last skill a leader needs.
False!
Emotional intelligence is a VERY IMPORTANT skill to have in the workplace. A quality leader knows not only how to manage their own emotions and behaviors but also the behaviors of their team.
The study of leadership can help people develop perspectives to better learn from their experiences.
True.
Who do you think shows up more authentically? A boss or a leader?
A leader.
Authentic leaders understand they are not perfect, and they do not pretend to be. They accept their flaws and continue to grow with humility. Leadership is a journey, not a performance of flawlessness.
What would you do if a boss does not have the best skill with tone?
Ask more questions.
Reframe the situation.
Talk one on one.
Ask for resources to help find solutions.
___________ is the process of influencing people by providing purpose, direction, and motivation to accomplish the mission and improve the organization.
Leadership.