Communication & Teamwork
Understanding the speaker
What is the primary goal of active listening?
A disagreement or tension.
What is conflict in a team context?
An attention grabber at the start to engage the audience.
What is a "hook" and why is it important at the start of a speech
Understanding and managing emotions (self and others)
What is emotional intelligence
This trait best describes Brandon Burlsworth’s approach to leadership
What is Perseverance / discipline / humility
Eye contact is an example of this type of communication
What is nonverbal communication.
Respectful discussion. Shouting insults or gossip.
What is healthy conflict and unhealthy conflict
voice emotion/attitude; adjust by matching energy and word choice to audience and purpose
What is Tone
understanding others' feelings; e.g., checking in with an upset classmate
What is Empathy?
Through hard work and humility; continued improvement and discipline Brandon earned this
What is Respect
Supports teammates; takes responsibility — these build trust and effectiveness.
what are behaviors that make someone a strong team member?
Problems may continue/unresolved
why avoiding conflict can be harmful?
speaking speed; adjust pace to allow comprehension while reading audience cues to slow or speed up.
managing reactions calmly; tactic: pause and breathe before responding.
What is Self-Control?
This a lesson from Greater about character
What is Character matters
Helps improve performance; deliver feedback using specific behavior, effect, and suggestion
Why feedback is important for team performance?
Steps: listen to both sides, restate concerns, identify shared goals, brainstorm solutions, agree on next steps.
What are steps you would take to help two teammates resolve a disagreement?
Deep breathing, practice/rehearsal, positive visualization
What are techniques a speaker can use to calm nerves before speaking?
influence from others; mature response: calmly say no and explain your reasoning or choose an
What is peer pressure?
This is the college that Brandon played football as a walk on
What is the University of Arkansas?
When others have specific strengths — demonstrates delegation, humility, and trust.
When leader must sometimes step back and let others lead?
De-escalation plan: stay calm, listen, validate feelings, separate issues from persons, propose concrete solutions, set follow-up.
what a plan a leader can use to de-escalate a conflict where emotions are high
Hook; 2–3 organized main points with facts/examples; call to action. Example evidence: community need statistics or testimony.
What is a persuasive speech?
Outcomes: stronger relationships, better conflict resolution, increased trust, improved team performance.
How high emotional intelligence contributes to leadership
This is Brandon's quote about leadership
what is "Do the right thing even when no one is looking"?