Show:
Emotional Intelligence
Legal/Illegal
Can I really do this?
Progressive Discipline
Teamwork Makes the Dream Work
100
Define Emotional Intelligence
The ability to understand and appropriately respond to his/her own emotionals states and those of others.
100
Asking a candidate if they own a car
What is Illegal
100
Give an employee bereavement leave if his/her roommate of 2 years died.
What is yes because they are considered a household member.
100
Name the first level of progressive discipline
What is verbal warning
100
Forming, Storming, Norming, and Performing are the four stages of
What is team development
200
Define Self-Awareness in the context of EI
Your ability to accurately perceive your emotions and stay aware of them as they happen.
200
Asking what year a candidate graduated from high school.
What is illegal
200
Remove a verbal warning after 1 year from an employees record.
What is yes
200
What four options can you choose from if progressive discipline passes a written warning.
What is Pay Reduction, Suspension, Final Warning, and Demotion.
200
The stage of development where ambiguity and confusion is present.
What is Forming
300
Define Self-Managment in the context of EI
What is your ability to use awareness of your emotions to stay flexible and positively direct your behavior
300
Asking candidate about ability to perform job
What is legal
300
Hire an external applicant without interviewing qualified internal applicants who applied within 7 days.
What is no
300
Amount of time afforded employees before an investigatory meeting.
What is 36 hours
300
The stage of development where building team spirit occurs.
What is Norming
400
Define Social Awareness in the context of EI
What is your ability to accurately pick up on emotions in other people and understand what is really going on.
400
Asking candidate what their maiden name is.
What is illegal
400
Start the recruiting process while internal selection process is in progress.
What is yes
400
Three types of performance concerns.
What is Attendance, Performance, and Conduct/Behavior
400
The stage of development where blaming and defensiveness occurs.
What is Storming
500
Define Relationship Management in the context of EI
What is your ability to use awareness of your emotions and others' emotions to manage interactions successfully.
500
Asking a candidate "What would I find in your fridge right now?"
What is legal
500
Place an employee in their new position later than 4 weeks
What is yes, if loosing the employee poses a threat to coworkers or patients
500
The document that precedes a verbal warning when dealing with a attendance issue.
What is Notice of Concern
500
The stage of development where creativity and mutual respect occurs.
What is Performing