The guest speaker, a retired consultant from Pitt County.
Who is Nicole Wilkins?
This sticky item represents "holding everything together."
What is Glue?
To be professional, you should say "No" to this type of humor.
What is Sarcasm?
The four steps of coaching are Analyze, Conduct, Develop, and ______.
What is Follow Up?
The specific county department the group toured in the afternoon.
What is Solid Waste?
She was the subject of the "lie" (or truth) regarding an assault by squirrels.
Who is Maegan?
Used for "cutting loose dead weight."
What are Scissors?
This phrase means watching for nonverbal signs of engagement or confusion.
What is Respond? (Don't react—respond).
In the D.E.F.U.S.E. model for conflict, the "S" stands for this.
What is Solve?
The restaurant where the group ate lunch.
What is Western Sizzlin?
Group 1 used this technology to design the PowerPoint for the session recap.
What is AI (Artificial Intelligence)?
This item represents "finding balance" and keeping things even.
What is a Level?
Communication has three elements: Verbal, Visual, and ______.
What is "Read the Room"?
"Performing tasks as assigned in a competent manner" is the definition of this.
What is Job Performance?
The Solid Waste Department is fully self-funded, known as this type of fund.
What is an Enterprise Fund?
According to the icebreaker, this person loves matching socks.
Who is Ginger?
This abrasive tool represents "polishing things" so they run smoothly.
What is Sandpaper?
Communication has three elements: Verbal, Visual, and ______.
What is Vocal? (Tone).
You should use this type of language (e.g., "I hear both of you") to avoid picking sides.
What is Inclusive Language?
Kendall spoke to the group about the duties of this specific department.
What is Facilities?
He is the person who conducted the "Three Questions and a Lie" icebreaker.
Who is Joel Guillie?
This tool represents "being the measuring stick" and setting the tone.
What is a Ruler?
Setting expectations is not a one-time event; it is an ongoing process that requires ______.
What is Continuous Feedback?
The "E" at the very end of the D.E.F.U.S.E. acronym stands for this.
What is End?
The group learned how this gas is collected at the dump sites.
What is Methane?