Hippo Servant
Leader Qualities
Leader Qualities
_________ with a __________!
SERVE with a SMILE!
KNOWING YOURSELF-Deep understanding of one’s strengths, weaknesses, values & knowing how these factors impact others. Being AWARE!
Self-Awareness
Have Fun with Our Work Family
Culture First
Gripes go _____________
Gripes go up!
Live the Promise and Core Values!
Managing Yourself! The ability to recognize, control, & redirect one’s impulses or moods- no lashing out!
Self-Regulation
We strive for our team to achieve the impossible.
Challenge & Motivate
Finish this statement: Correct in private, ___________ ______ ___________!
Correct in private, praise in public!
Ability and intelligence to self-manage our emotions, and understanding emotions in others. ________ to ____________!
Devotion to Emotion
Inspiring Purpose: inspiring teams to stay engaged and work toward a shared vision. Encourages resilience—when leaders remain passionate and optimistic, their teams follow suit.
Motivation
Grow, or Get Left Behind
Advancement & Growth
46% of the workforce feels appreciated most by this Language of Appreciation in the Workplace.
Words of Affirmation
Remembering the why's, adapting to new or evolving processes, and supporting the team through evolution by finding ways to make things better. Hippo Servant Leaders _________ ___________.
Embrace Change
Understanding Others: The ability to recognize & understand other people’s emotions & perspectives, and respond with care
Empathy
Care for our Patients as if they were our own.
Care & Compassion
When collaborating, ask those who bring concerns to you: ______________________________________
"...and what solution have you come up with?"
Encourage creativity, growth, development, and recognize areas of opportunity for development of team members, while remembering the see one, do one, teach one approach.
Grow More Champions
Building Relationships:The ability to find commonalities & build relationships; Bringing people together, remaining approachable to build trust
Social Skills
Always deliver a 6-star experience
Exceed Expectations
Jumping on the floor and helping where it is needed builds _______________________ ________ _______________!
your street cred.