Motivation
Goal-Setting,
Train & Development
Team up
Managing Change
100

This form of power is based on admiration and respect for personal traits.

What is referent power?

100

The acronym SMART stands for Specific, Measurable, Attainable, Realistic, and......

→ What is Timely?

100

Training is considered an investment because it reduces this costly issue.

→ What is turnover?

100

The three essential elements of a high-performance team: shared goals, mutual respect, and this.

→ What is open communication?

100

This is the first step in developing an emergency preparedness plan.

→ What is risk assessment?

200

A leadership tactic that redistributes decision-making authority throughout all levels of an organization.

→ What is empowerment?

200
  • This tool analyzes personal Strengths, Weaknesses, Opportunities, and Threats.

→ What is a SWOT analysis?

200

Training expenditures should be aligned with these.

→ What are the organization’s goals and objectives?

200
  • Team members must trust each other to achieve this essential team trait.

→ What is interdependence?

200

An important goal of media relations during an emergency.

→ What is to provide accurate and timely information?

300

One key strategy to understand what motivates employees is to do this.

→ What is get to know your employees?

300

The first step in managing workplace conflict is to do this.

→ What is understand the causes of conflict?

300

The three common categories of turnover costs are separation, replacement, and ......

→ What is training?

300

This is a primary benefit of cross-training in team environments.

→ What is flexibility or adaptability?

300

This term refers to the emotional reaction employees may have during change.

→ What is resistance to change?

400

An employee with high skills but low job performance might be facing this.

→ What is a motivation problem?

400

To increase employee commitment to goals, managers should encourage this during goal setting.

→ What is employee participation?

400

The budgeting technique where every expense must be justified each year.

→ What is zero-based budgeting?

400

The concept that recognizes and values differences in the workplace.

→ What is diversity?

400

his step in managing change involves making adjustments based on feedback.

→ What is evaluation and reinforcement?

500
  • This leadership style involves making decisions without employee input.
    → What is autocratic leadership?

→ What is autocratic leadership?

500

Conflict arising from overlapping responsibilities is known as this.

→ What is jurisdictional ambiguity?

500

This financial measure compares the cost of training to the benefits it produces.
?

→ What is cost–benefit analysis

500

Cultural competence includes awareness, knowledge, and this.

→ What is skill?

500

One major challenge of managing a diverse team.

→ What is overcoming communication barriers?