Behaviors
A group members action that prohibits the group’s goal
Disruptive Behavior
To give out resources valued by members
Reward Power
A leader that is selected by group members or by an outside authority
Designated Leader
The ability to make strategic decisions and use communication effectively to mobilize group members to achieve their common goals
Group Leadership.
A cultural perspective in which gestures, silence, and relationships among communicators are more reliable indicators of meaning
High Context
The action out and expressing prejudice by excluding members of people from the opportunities and rights granted to others
Discrimination
A type of power that relies on the control and transmission of information
Informational Power
A leader who promotes the interests of group members and practices social equality
Democratic Leadership
The language group members should use when working together in pursuit of a common goal
Team Talk
A brief inquiry added to the end of a statement
Tag Questions
Variations in pitch, volume, speaking rate, and word stress
Vocal Expression
A type of power that relies on the ability to punish group members
Coreceive Power
A leader who uses power and authority to strictly control the direction or outcome of group work
Autocratic Leadership
These member roles help group members get along wire one another as the pursue their common goal
Maintenance Roles
4 R Method
The ability to shift from the dialect of your own culture and adopt the dialect of another group
Code Switching
A type of power that relies on the authority of a job title
Legitimate Power
A person who gradually achieves leadership by interacting with group members and contributing to the group’s goal
Emergent Leader
A groups focus on achieving its goal
Task Dimension
This culture values interdependence hat places greater emphasis on the views, needs, and goals of a group rather than the individual within the group
Collectivism
A principle stating that you should listen to others as you would have them listen to you
The Golden Rule of Listening
Power Distance
A method required to motivate change while avoiding overwhelming followers
Balance Leadership Tension
An approach to conflict resolution that involves 5 steps
A leader who lets the group take charge of most decisions and actions
Lassiez-Faire Leader