Conflict Navigation
Two students interrupt each other during group work and tension rises.
Take turns speaking
Refocus on the task
You see someone break a rule in a game
Remind them of the rules
Encourage fair play
A classmate seems quiet and withdrawn
Check in with them
Invite participation
Time is almost up on a project
Prioritize important tasks
Divide the remaining work
You don’t understand instructions
Ask questions
Request clarification
Two friends want the same role in a project
Share or rotate roles
Compromise based on strengths
A friend expects special treatment from you.
Treat everyone equally
Set clear boundaries
You feel embarrassed after a mistake
Stay calm
Keep trying and don't give up
Group members disagree on a solution
Vote
Evaluate options together
Others dislike your group’s decision
Explain reasoning
Listen to concerns
Conflict starts dividing the whole group
Refocus everyone on the goal
Stop side-taking and promote teamwork
One person did most of the work but wasn’t credited
Give proper credit
Speak up for recognition fairness
A teammate gets upset at feedback
Speak kindly/supportively
Explain feedback calmly
You must choose between creative or safe choices
Choose what meets the goal
Weigh risks vs benefits
Your idea is ignored
Restate respectfully
Provide supporting reasons
Someone posts about a conflict on social media
Address the issue privately
Avoid responding publicly online
You won because of incorrect information
Tell the truth
Report the mistake
Being stressed makes you reply coldly to others
Pause and reset
Apologize and adjust tone
One student dominates decisions
Ensure everyone speaks
Set discussion turn-taking
Misinformation spreads
Correct with facts
Clarify communication
Two students accuse each other without proof
Stay neutral and gather facts
Ask an adult/mediator for help
A friend is in a situation where they need help from an adult, but is too scared to get in trouble.
Encourage them to seek help from a trusted adult
Put their safety/well-being before fear of consequences
Offer to go with them when they ask for help
Your group feels discouraged after failure
Encourage teammates
Set small achievable goals
A decision affects absent classmates
Get their input
Delay decision
You need to persuade others to change plans
Give clear reasons
Listen and address concerns