Show:
Situational Leadership
Emotional Intelligence
Critical Thinking
Teams
Wild Cards
100
High will and low skill employees will benefit best from this leadership style.
What is Coaching.
100
Describe these phases of emotional intelligence.
What are self awareness, social, self regulation and empathy.
100
This is one of the most important components of critical thinking
What is identify, analyze, be objective, connect and conclude.
100
a collection of individuals who happen to work together is called this.
What is a group.
100
James Bird Guess' book is called this.
Lead Like Water
200
Situational leadership is a concept developed by these two management thinkers.
Who are Hersey and Blanchard.
200
the ability to identify, understand and redirect emotions is typically referred to as this.
What is emotional intelligence.
200
Conforming to the group to preserve harmony is an example of this.
What is group think.
200
One of the stages a team grows through is called.
Coordination, confrontation, cooperation, collaboration
200
Cultivating these three elements creates an environment where employees can flourish.
what is trust, open communication, respect.
300
High skill and low will behaviors respond best to this initial leadership style according to Blanchard.
What is Encouraging.
300
Identifying these shows self awareness and will help you respond and not react in situations.
what are hot buttons or triggers.
300
Relying on ______ is most effective during time constraints rather than _____.
What is intuition and critical thinking.
300
Many teams are constantly stuck in this stage.
what is stage 2.
300
The formula for trust is this.
what is actions over time.
400
The type of _______ and ________ will determine which style of leadership will best most effective.
What is the situation and type of employee.
400
A ____ is based on feelings and a _____ is based on thinking
What is a reaction and response.
400
Being on the lookout for these will help to make sure you don't take information at face value.
What are assumptions.
400
A collaborative team can often be identified by observing these type of behaviors.
What is quickly resolving conflict. perform without manager present.
400
In Servant Leadership, this characteristic refers to "standing in the shoes" of another person and attempting to see the world form that person's point of view.
what is empathy
500
A new employee that lacks understanding of job requirements would need this leadership style.
What is the sergeant.
500
This is effective for emotional intelligence because it relies on doing this to help a person go from heart to head.
What is asking questions, breathing, positive self talk
500
Tannenbaum and Schmidt developed these years ago to help managers do this.
What are decision making styles to make effective decisions.
500
So long as teams focus on this, their self-interest will be contained for the benefit of the team.
What is shared purpose.
500
The theme of this course is called "keystones" which represents this.
What is the central stone of an ark locking the whole together.