Trust & Leadership Styles
According to Patrick Lencioni, this is the single foundational element without which great teamwork cannot occur.
Trust
According to the 70-20-10 principle, this percentage of learning comes through mentorship and learning from others.
20%
The name of the Feedback Model
SBI
This is what should NOT go in the Delegation Funnel
How to do the Task
Building Trust requires the manager to demonstrate this key behavioral attribute
Vulnerability
The R in the GROW Model
Reality
Name two areas of performance issues/concerns that should be escalated to HR
Safety, Harassment, Disability, Leave, Pay or Job Changes, Policy violation, Accomodations
True or False: Employees should drive agendas for the 1:1s
True
The names of the six leadership styles.
Directive, Visionary, Affiliative Style, Participative, Pacesetting, Coaching
True or False: If an employee’s perception of their identity differs from their reputation, managers should avoid giving feedback to maintain morale.
False
The three questions to ask when diagnosing a performance issue
Do they know What to do, How to do it, Do they Want to do it
The author of the book 'Five Disfunctions of a Team'
Patrick Lencioni
Without trust, “delegating” often feels like this negative behavior instead
These are two types of support roles that can be part of an employee's personal Board of Directors to help in their development
Cheerleader, Challenger, Mentor, Sponsor, Role Model
One of the best forms of performance documentation
Email recap with the employee
One of the areas in which you can support your employee's career development.
Understanding them, Providing Perspective, Creating Connections
The X model places the JOB at the intersection of the individual's maximum contribution and this.
Maximum satisfaction
Helping your direct report by providing them guidance and advise is also called this.
Mentoring
The name of the quadrant in the Radical Candor model that shows High Care but Low Assertiveness
Ruinous Empathy
The key finding from Project Aristotle to predict team effectiveness
Psychological Safety