"I don't do that...do I?"
When a manager rates all employees HIGHER than their performance warrants in an effort to be kind, supportive, or well-liked.
What is "Excessive Leniency"?
When a manager has a hindering weakness, and the manager allows this to seep into other rating categories, or the overall outcome of the employee's performance appraisal.
What is the "Horns Effect"?
When a manager tends to rate employees LOWER than their performance warrants in an effort to inspire average employees to improve performance.
What is "Excessive Severity"?
When a manager tends to compare performance to other employees rather than comparing performance to an established company standard.
When a manager gives higher ratings to employees who they like and relate to; who remind them of themselves.
What is "Similar To Me" bias?
When a manager bases the evaluation on the last few weeks or months rather than the entire evaluation period.
What is "Recency Bias"?
When a manager either credits or faults the employee for factors that are beyond the employees control.
What is "Opportunity Bias"?
When a manager bases ratings on their perception of how IMPORTANT the employee's role is, instead of their actual performance in that role.
What is "Job vs. Individual Bias"?
When a manager allows one exceptional strength of an employee to dominate the overall evaluation score.
What is the "Halo Effect"?
When a manager bases performance ratings on the employees time with the company, rather than on performance.
What is "Length of Service Bias"?