Leaders
Inspire, motivate, role-model
What are good leadership qualities?
Budget, plan, do performance evaluations, manage client complaints
What are manager duties?
clear simple language with follow-up
What are elements effective communication?
Passive, non-motivator type of leadership
What is laissez-faire?
executive director
Use of personal power
Producer of short term results
What is a manager?
Clinical orders entered into the client chart electronically.
What is CPOE?
Belief that leaders can change and adapt situationally given the situation.
What is continency theory?
The main planner of events within the organization.
What is a duty of the mid-level manager?
Change agents
What is a role of an efficient leader?
Job is predictable, orderly and can be taught
What are elements of management?
Template for effective handoff communication?
What is SBAR?
Leader's focus is on the immediate problem.
What is transactional leadership?
Considered a liaison between upper and lower administration?
What is a duty of a mid-level manager?
A quality consisting of being future-oriented.
What is a quality of a leader?
Who is the charge nurse?
Maintains eye contact, and erect posture during communication.
What are desirable traits of the assertive leader?
What is Democratic style?
A nurse in upper-level management, works with the CEO to formulate strategic plans.
What is a job of the CNO in management?
The manager implements twice daily expiration checks on all supplies.
What is a planned change?
Positional power
How do managers motivate staff?
What are principles of effective communication?
Assumes people can make their own decisions without direction.
What is Laissez-faire style?
Supervise a group of managers within the same specialty.
What is a mid-level management duty?