Rewards given by another person, typically a
supervisor, such as pay increases and promotions
What are Extrinsic Rewards?
The assumption that
people are basically lazy and not
motivated to work and that they
have a natural tendency to avoid
responsibility
What is Theory X?
Situation: Followers lack
self-confidence
What is Supportive Leadership?
Impact: Increases confidence
to achieve work
outcomes
A leader who delegates authority to others, encourages participation, relies on subordinates’ knowledge for completion of tasks, and depends on subordinate respect for influence
What is Democratic?
•Empathy
•Organizational awareness
•Service orientation
What is Social Awareness?
Internal satisfactions a person receives in the process of performing a particular action
What are Intrinsic Rewards?
The assumption that people do not inherently dislike
work and will commit themselves willingly to work that they care about
What is Theory Y?
Situation: Lack of job
challenge
What is Achievement-Centered Leadership?
Impact: Set and strive for
high goals
A leader who tends to centralize authority and derive power from position, control of rewards, and coercion
What is Autocratic?
•Emotional self-control
•Trustworthiness
•Conscientiousness
•Adaptability
•Optimism
•Achievement-orientation
•Initiative
What is Self-Management?
Situation: Incorrect reward
What is Participative Leadership?
Impact: Clarifies followers’ needs to change
rewards
•Development of others
•Inspirational leadership
•Influence
•Communication
•Change catalyst
•Conflict management
•Bond building
•Teamwork and collaboration
What is Relationship Management?
Situation: Ambiguous Job
What is Directive Leadership
Impact: Clarifies path to reward
•Emotional self-awareness
•Accurate self-assessment
•Self-confidence
What is Self-Awareness?