Fit for the future
Which division in the Ops operating model supports and serves all Ops teams?
Ops Shared Service
Which Manager has had 5 speeding fines (not all at once!!!)?
Lisa Davies
Approximately how many prisoners are in Cardiff Prison (±20)?
800
Approximately how many employees (+/– 50 FTE) work in Ops?
2176
Name two of the four key strategic priorities for Ops.
1. Embed Risk Maturity, 2. Industry-leading CEx, 3. Enable Future Customer Growth, 4. Enhance Our Culture & People Offering
Which Manager has broken both legs, both ankles and suffered knee injuries to both?
Yaaseen Quraishi
Name at least two meeting rooms in the new Southampton office.
Quay, Iona, Spitfire, Supermarine, Mayflower, Sea City, The Dell, Bargate, Vosper, Dolphin, Cunard, Queen Anne, Queen Mary, Itchen, Solent, Delays, Austen, The Joiners, Port, Starboard
In the Ops All-Star Awards, how many categories can colleagues be nominated in?
7
Under the “Fit for the future” programme, what are we building?
A new way of working and operating model
Which manager once worked as a structural surveyors assistant?
Caitlin Tranter
In July’s Town Hall, Joe was tormented by his COO Slack channel being less popular than which other channel?
Dog Channel
In the last Peakon survey, which category did we (Ops) score highest in?
Management Support, 8.9
Name 2 key characteristics of 'Pods'
End-to-end customer ownership, multi-skilled, cross-functional
Which manager lives with 3 humans and 3 dogs?
Garry Willis
Why did Harriet Rees give Michelle Rousseau a hug?
Where do we currently sit in the UK Customer Satisfaction Index (UKCSI) across all sectors?
2nd