500
•Engaging every guest with whom I contact.
•Creating a safe recreation area for our guests on our journey to zero.
•Anticipating guests’ needs and creating experiences that deliver 5.0 service.
•Voicing my concerns and not letting my teammates fail through my silence
•Hiring employees that meet the standard and expectation for the role, and not sacrificing the quality of hire just to fill a need.
•I will provide high quality and consistent training to each employee.
•I will ensure each of my employees is “ready to work” in alignment with our uniform and personal appearance standards.
•I will administer exceptional performance management to create a high performing team by providing regular feedback through 1/1s and conducting annual performance reviews.
•I will respect the time of others and be on time for my commitments
•Promoting the environmental, sustainability, and community involvement values of our company.
What are 3 of the 10 commitments listed on our Manifesto?