Due Dates
RWW Continuum
Items that drive John crazy
LEGACY
Challenger Model
100

Mid-year reviews should be completed by

What is 8/31

100

How many Outpatient & Day locations do we have?

What is 18

100

Only requires Name, Title, Contact #, & Logo

What is Email signature

100

Reminds us that everyone has opportunities to lead regardless of title & requires integrity, accountability, & humality.

What is Leadership

100

Which behavior is known for bringing unique insight to our customers

What is TEACH

200

Annual Goals should be completed by

What is 11/30

200

How many Residential locations do we have?

What is 9

200

Requesting more of this when plenty already exists & the issue is lack of relationship development or follow-up.

What is Collateral

200

Encourages a positive, can-do approach, ownership of results, & expecting excellence from yourself

What is Attitude

200

This Challenger behavior means adapting your message to the audience

What is TAILOR

300

Weekly #'s should only be entered into the Rally Tracker on

What is Mondays

300

How many H&C Locations are there?

What is 31

300

This result increases when leaders focus on accountability, activity, & execusion

What is referral volume

300

Stresses clear, organized, & effective information sharing so everyone knows what is going on

What is Communication

300

A Challenger seller does not avoid these conversations

What is Difficult Conversations

400

Weekly Reports are to be sent to John no later than

What is 24 hrs prior to 1:1 

400

How many locations does RWW have as a whole?

What is 58

400

Using this word when discussing opportunities instead of providing a clear action plan

What is Hopeful

400

Emphasizes knowing your business, taking action, working efficiently & moving forward with urgency

What is GET GOING

400

Rather than immediately defending our services, a challenger does this

What is Reframe the Conversation

500

Salesforce should be updated 

What is daily

500

How many states does RWW's footprint touch?

What is 20 + Canada

500

When everyone else is coasting towards the finish line, you should never do this

What is taking off last 2 weeks of the quarter
500

Reminds us to be authentic, continue learning, adapt to change, & lead by example

What is YOU

500

This skill is often cited as the most important part of understanding a customer's needs & concerns

What is Listening