Lingo
is the process in which two or more parties (people or groups) reach agreement on an issue in spite of having different preferences regarding that issue
Negotiation
occurs as group members enact their roles, interact with each other, and direct their efforts toward goal attainment
performing
Each member in the group has a part, or ____, to play in helping the group reach its goals
role
is a disagreement among two or more individuals, groups, organizations.
Conflict
is two or more people who interact regularly to accomplish a common purpose or goal
group
is a group created by the organization to accomplish a relatively narrow range of purposes within a stated or implied time horizon
task group
stage shows an initial lack of unity and uneven interaction patterns, and some members may begin to exert themselves to become recognized as the group leader
storming
arises when the sent role is unclear and the individual does not know what is expected of him or her
Role ambiguity
occurs when a person gets conflicting information about one role that he or she enacts
Intrarole conflict
are standards of behavior that the group accepts for and expects of its members. They define the boundaries between acceptable and unacceptable behavior
Norms
is a permanent group created by the organization to accomplish a number of organizational purposes with an unspecified time horizon
functional group
the group members get acquainted and begin to test the limits of acceptable behavior
forming
is the set of defined roles and the interrelationships among those roles that the group members define and accept.
role structure
occurs when a single source sends clear but contradictory messages
Intrasender conflict
is the extent to which members are loyal and committed to the group and the degree of attractiveness within the group
Cohesiveness
are composed of people from remote work sites who work together online
Virtual teams
the group members recognize and accept their roles in the group and develop a sense of unity
norming
occurs when expectations for the role exceed the individual’s capabilities to perform
Role Overload
when the requirements of the role conflict with the individual’s, values, attitudes, and needs
Person–role conflict
is a person who engages in leadership activities but whose right to do so has not been formally recognized by the organization or group.
informal leader
is created by members of the groups themselves for purposes that may or may not be relevant to those of the organization. An informal group can be a powerful force, either positive or negative, and has an unspecified time horizon
informal or interest group
The fifth stage not mentioned in the book...causing the group to dismantle.
Adjourning
occurs when the messages and cues composing the sent role are clear but contradictory or mutually exclusive
Role conflict
occurs when a person has two roles that are in conflict with each other
Interrole
The generalized norm conformity that occurs as a person makes the transition from being an outsider to being an insider is called
socialization