CNX 360
What is the name of CNX Gen AI powered answers to your everyday questions about Concentrix and powered by CORE.
Genie
How many months shall a Final Written Warning be active from when the Notice of Decision / Resolution was acknowledged and received by the employee.
12 Months
Who became Amazon’s CEO in 2021?
Andy Jassy
Is a structured, collaborative process where someone supports an individual (or team) in achieving specific goals, improving performance, and unlocking potential through guided reflection, feedback, and action planning.
Coaching
Which province is the Philippines’ second‑largest BPO destination after Metro Manila?
Cebu
Which culture belief is defined by "We must always work together to create an environment that celebrates the diversity of our team and lifts our people up to be the most successful they can be. Our game-changers must be at the center of our decisions and how we act."
Championing our people.
True or False: The declared dress down due to theme activities must be approved by the Site Director and PS Site Leader. Building Admin and Security must be notified as well, five (5) business days before the event.
FALSE
Amazon introduced Amazon Prime, a subscription service that began with free two‑day shipping in the U.S. Over time, Prime expanded to include streaming (Prime Video, Prime Music), exclusive deals, and other benefits, making it one of Amazon’s most successful innovations. In what year did Amazon first introduce its subscription service, Amazon Prime?
2005
Name three of the six most common leadership styles.
Transformational Leadership, Transactional Leadership, Servant Leadership, Autocratic Leadership, Democratic Leadership and Laissez‑Faire Leadership
The Philippine government operates under the 1987 Constitution, which established a system of three co‑equal branches. What are they called?
Executive, Legislative, and Judicial
Name at least three of the 28 types of People Solutions Requests that can be submitted through SolvNow.
AWOL & Other Notices, My Benefits, My Pay, PH Bank Details, HRIS - Workday, HRIS - Concentrix University, My Exit, etc.
Which of the following offenses is NOT subject to dismissal if committed by an employee for the first time?
A. Reporting to work under the influence of alcohol, or consumption of alcoholic beverages within company premises – regardless of whether this is done during work time or not.
B. Possessing, transferring, selling or using weapons, dangerous instruments, or related paraphernalia where the Company conducts business (even for those licensed to carry a weapon).
C. Posting or uploading, including photos, videos, and the like, of confidential information in any social networking/online site, including but not limited to production facilities, client names, and company tools.
D. Habitual failure in training standards in cases wherein an employee has been transferred in multiple programs within a 1-year period (for regular employees)
A. Reporting to work under the influence of alcohol, or consumption of alcoholic beverages within company premises – regardless of whether this is done during work time or not.
Amazon’s voice assistant is called Alexa. The name was chosen because the “X” sound is easy for voice recognition systems to detect, and it recalls the Library of Alexandria, one of the greatest centers of knowledge in the ancient world. In which country was this famous library located?
Egypt
What are the missing components on this formula to calculate Attendance %?
Scheduled Hours - ( (? + ? + ?)/Scheduled Hours
Unplanned, Tardy and Undertime
Name at least three of the six largest BPO companies in the Philippines, in terms of employee headcount, aside from Concentrix.
Accenture, Teleperformance, TaskUs, Alorica, Foundever, and Telus International
Name three out of the 5 months of 2026 did / will CNX employees receive three bi‑weekly paydays?
January, May, July, October and December
The Safe Spaces Act, also known as the “Bawal Bastos Law,” is a Philippine law that defines and penalizes gender‑based sexual harassment in public spaces, online platforms, workplaces, and educational institutions. It aims to protect individuals from unwanted remarks, acts, and behaviors that compromise dignity, safety, and equality. The question is: What Republic Act number is it? 113??
11313
The Kindle is Amazon’s basic, entry‑level e‑reader. It’s affordable, lightweight, and designed for simple reading. But Amazon has also released several other Kindle models with enhanced features for different types of readers. What are the other 4 Kindle devices offered by Amazon?
Kindle Paperwhite, Kindle Oasis, Kindle Scribe& Kindle Kids
What are the four key components of GROW coaching model?
Goal, Reality, Options and Will
What are the two types of AI (currently in active use) — one focused on single tasks like chatbots, and the other capable of autonomous planning and action.
Narrow AI and Agentic AI
Name all 8 locations of CNX in Cebu.
Banawa, Exchange, FCC, Jcentre, Montage, The Link, TGU,and Mactan
Name at least 3 alleged violations which may be considered as grounds for preventive
suspension.
> Theft
> Fraud or falsification
> Insubordination
> Sexual harassment or other forms of harassment.
> Meaningful or real disruption in the productive or orderly operations
of the company.
> Significant or real loss and damage to company resources and
property arising from gross neglect of one’s duty.
> Imminent threat to the life or property of the company or co
employees.
> Call Handling cases classified as grave offenses; and/or other offenses
determined directly by the Company or through coordination with
clients/ customers and wherein an impartial and complete
investigation can only be done without the employee being in the
workplace to potentially influence or alter the investigation e.g.
conceal/destroy evidence, intimidate/threaten witnesses
Amazon Web Services (AWS) has been operating in the Philippines for a decade, training thousands of Filipinos in cloud skills. To further expand, AWS has proposed establishing a new AWS Region in the country. Which Philippine provinces are included in AWS’s proposal to host three data center clusters as part of its planned $5 billion AWS Region investment? "C", "P" & "B"
Cagayan, Pampanga, and Batangas
Name all six CNX Fraud Reporting Channels.
Site Escalation Matrix, Confidentially Speaking, Data Privacy & Info Security, Cash for Tips, Whistle Blower Policy and Risk & Compliance Team
Name at least three of the Cloud & Collaboration Services under the Microsoft 365 suite.
Teams, OneDrive, SharePoint, Planner, Forms, Loop and Whiteboard