LEADERSHIP COMPASS
SITUATIONAL LEADERSHIP
CONFLICT MANAGEMENT
DELEGATION
5 Why'S /
Staff Performance
100

LIST 4 DIFFERENT LEADERSHIP COMPASS STYLES

NORTH, SOUTH, EAST, & WEST 


100

WHO AM I?  I'm so excited about being a part of this new company and learning everything that I can to be a great contributor one day soon.

ENTHUSIASTIC BEGINNER
100

HANDICAPPED PARKING / BATHROOM FOR FAMILIES / HIS/HER BATHROOM 

CONFLICT MANAGEMENT STYLE - ACCOMMODATING

100

DELEGATION VIDEO REVIEW - Describe what you observed in the video. 


FACILITATOR WILL GRADE THE VERBAL ANSWER TO THIS QUESTION.  

100

5 WHY's - what is the main purpose of the 5 WHY process?  

TO GET TO THE ROOT CAUSE OF AN ISSUE OR SITUATION. 
200

WHAT LEADERSHIP STYLE TEND TO GET PROMOTED TO A MANAGEMENT LEVEL?

NORTH

200

WHO AM I?  I've been here for 10 years.  I conduct most of the department training especially for new hires.  I'm a Subject Matter Expert in many categories and my performance reviews over the years have been excellent.  

PEAK PERFORMER
200

DANGER KEEP OUT SIGNAGE.  HOLD ON TO THE HAND RAIL. 

CONFLICT STYLE: AVOIDANCE 

200

Explain why (DELEGATION) is important for business continuity. 

Facilitator will grade verbal answer. 

200

WHAT DID YOU LEARN FROM THE 5 WHY EXERCISE?

Facilitator will monitor response for accuracy.  

300

WHAT LEADERSHIP STYLE IS MORE IN TUNE WITH THE MORAL OF THE DEPARMENT?

SOUTH

300

WHO AM I?  I had no clue what I was getting into when I took this job.  I've been here now for almost 6 months and I'm just not sure if this is the right job for me?

DISILLUSIONED LEARNER 
300

1st place trophy / Olympic Gold Medal

CONFLICT STYLE:  COMPETITIVE
300

GIVE AT LEAST 2 REASONS WHY MANAGERS FAIL TO DELEGATE. 

Because of the many answers, Facilitator will monitor responses for accuracy. 
300
IF AN EMPLOYEE CALLS IN ILL, WHAT SHOULD YOU DIRECT THAT EMPLOYEE TO ALSO DO?
FOLLOW UP WITH AN EMAIL AS BACK-UP DOCUMENTATION FOR THE EMPLOYEES FILE. 
400

WHAT LEADERSHIP STYLE SHOULD BE INCLUDED WITH NEW PRODUCT DEVELOPMENT AND PROCEDURES? 

WEST

400

WHO AM I?   I've been with this company for over 4 years, but I really hope that they do not call on me for another project.  I'm satisfied doing my day-to-day tasks and just want to go home at 5:00 p.m. sharp.

RELUCTANT CONTRIBUTER 
400

NEITHER OF US GET WHAT WE REALLY WANT

CONFLICT STYLE: COMPROMISE

400
GIVE AT LEAST 2 REASONS WHY STAFF MEMBERS ARE RELUCTANT TO CROSS TRAIN OTHERS. 

Facilitator will determine accuracy of the responses to this question. 

400

DURING A PERFORMANCE IMPROVEMENT PLAN (PIP), ARE YOU AS A MANAGER, ALLOWED TO TERMINATE AN EMPLOYEE (IF THEY'VE NOT FINISHED THE ENTIRE 90 DAY REVIEW PERIOD FOR IMPROVEMENT)?

YES.  We document that in the details of the PIP. 

500

WHAT LEADERSHIP STYLE SHOULD BE INVOLVED IN DEPARTMENT PROJECTS, EVENTS, & BRAIN STORMING IDEAS FOR UPCOMING PRODUCTS? 

EAST

500

I'M THE TYPE OF EMPLOYEE THAT HAS LOW COMPETENCE BUT A HIGH COMMITMENT.

ENTHUSIASTIC BEGINNER

500

I KNOW THIS TAKES A LOT OF TIME, BUT IT REALLY ALLOWS EMPLOYEES TO HAVE A VOICE & BE INVOLVED WITH RESOLUTIONS.

CONFLICT STYLE:  COLLABORATION
500

WHAT IS ANOTHER WORD YOU CAN USE IN PLACE OF "DELEGATION"

CROSS TRAINING 

500

WHAT IS OFTEN THE #1 THING MANAGERS FAIL TO DO & IT COMPROMISES THEIR RELATIONSHIP DURING A PERFORMANCE REVIEW?  

KEEP A LINE IN THE SAND WITH THE MANAGER/EMPLOYEE RELATIONSHIP.  BEING CAREFUL NOT TO FRATERNIZE.