Definitions
Involves use of resources to achieve goals
What is Management
Takes a pull approach
What is Leadership?
Leaders are emotionally intelligent. They must have self _________ skills
reflection
Produces order and consistency
What is Management
Category (Type) of patients aka __________ of patient
Acuity
Creates a vision and builds teams, coalitions and alliances
What is Leadership?
What are on the thoughts of Leaders
Ideas, solutions
Skills that are not so important for Leaders
Budgeting, Organizing, Staffing
Energizes the team, risk taker but not concerned with maintaining the _______ ___.
Status quo
Change of Governments can affect RHAs ________
Budgets/Spending
3 key competencies of Leadership
1. Influence others to achieve goal/vision
2. Communication
3. Ability to understand issues/ problems well
Takes a Push approach
Skills not so important for managers
Intuition/Idea generation
Risk taking,
Emotional intelligence/self awareness
Instead of motivational talks, uses _________ to get staff to accomplish goals
Incentives
The ________ and ___________ statement of a hospitals serves as guides to its overall existence and health care decisions such as spending.
Vision and mission
Motivating and directing others to achieve specific goals
What is Leadership
Seeks to change culture and mindsets
Leaders
Managers answer the.....
When and How
Managers must manipulate_______, the _________, _____, _______, and other resources to achieve organizational goals.
People,
Environment,
Money,
Time
5 Factors affecting Management Roles and Decisions
Nursing Care Delivery
Mission and Vision of Hospital
Organization and Unit culture
Budgets and Finances
Resource availability
According to Ellis & Hartley, 2010, Management involves......
the coordination and integration of resources through the activities of planning, organizing, directing, and controlling to accomplish specific goals and objectives within an organization.
Interpersonal Skills
Supervisory abilities
Technical Knowledge
Decision Making
What are on the thoughts of Managers
Executions, Deadlines
Henri Fayol (1925) Management Functions
Controlling
Directing
Staffing
Planning
Organization
Drivers of Change in Health Care Systems
•Technology
•The Ageing Population
•The High Cost of Health Care
•Growing numbers of uninsured patients
•Corporatization of Health Care
Critical Workforce shortages