Kotter's 8-Step model
Kotter’s Step 1 focuses on creating this so people understand why change is necessary.
What is Urgency
This ADKAR element means understanding the need for change.
What is Awareness?
Effective leaders inspire this and clear communication.
What is trust?
Kotter focuses on this level of change: the whole organization.
What is organizational transformation?
If employees don’t understand why change is happening, you need ADKAR’s first element.
What is Awareness?
Kotter’s model is a step-by-step leadership process designed to implement this successfully across an organization.
What is Organizational Change
This ADKAR element means supporting and participating in change.
What is Desire?
Leaders must do this for employees during uncertainty.
What is support employees?
ADKAR focuses on this level of change: each worker’s transition.
What are individual employee transitions?
If people know the change is needed but still don’t want to participate, you need this ADKAR element.
What is Desire?
In Kotter Steps 2 to 4, leaders form a guiding coalition and develop this plus a strategy for change.
What is Vision
This ADKAR element is learning how to change.
What is Knowledge?
Strong leadership increases employee engagement and this kind of success.
What is long-term success?
Both models improve these three things mentioned on the slide.
What are communication, leadership, and successful change adoption?
If leaders want to build momentum early, Kotter says to generate these.
What are short-term wins?
In Kotter Steps 2 to 4, the vision should be communicated in this way to employees.
What is Consistently
This ADKAR element means applying skills and behaviors.
What is Ability?
According to the slide, successful change depends on leadership, communication, and employee ____.
What is support?
This is stated as a shared outcome of Kotter and ADKAR (what they help organizations do).
What is handle change effectively?
If employees have training but still aren’t applying the new behaviors, you need this ADKAR element.
What is Ability?
Kotter Steps 5 to 8 include empowerment, short-term wins, sustaining acceleration, and anchoring changes into this.
What is the company culture?
This ADKAR element sustains the change over time.
What is Reinforcement?
The leadership slide suggests that communication should be clear, and leaders should build trust to improve this at work.
What is employee engagement?
The slide says Kotter and ADKAR are widely used change management ______.
What are frameworks?
If a company wants the change to “stick” long after launch, Kotter says to anchor it into this.
What is company culture?