When there is a problem we ask why did this happen instead of who is responsible
What is Target Behavior #1
Results driven, assertive, big picture
What is a "D"
Card given to recognize employees for using the Target Behaviors
What is a LEAF Nomination
If you do me a favor, I am likely to return it
What is reciprocity
Happened in 2010
What is the year LEAF began
Created from survey data collected
What are the Target Behaviors
Analytical, high standards, aloof
What is a "C"
Shows all the communication profiles of a group in one spot
What is a DISC Wheel
Negative, instigative, passive-aggressive, neutral and positive
What are common reactions to change
Frustration, wanting to go back to how it was before, internal process directed outwards
What is storming
Look for good behavior and comment on it
What is Target Behavior #2
Optimistic, talkative, extroverted
What is an "I"
Card used when observed not using a Target Behavior
What is an opportunity card
Direct, honest, concise, clear and understandable, two way and constant
Healthy Communication
What is the LEAF Tree
When you see negative behavior, become a coach not a critic
What is Target Behavior #3
Bolded line at the 50% on graph
What is the energy line
Identifies current state, future state and gaps
What is an A3 form
Coach acts as catalyst
What is non-directive coaching
What is Tableau
4th Target Behavior
What is something that doesn't exist
TTI is
Engaged employees willing hold themselves accountable.....and benefit of the organization
What is the definition of employee engagement
Physiological, Safety, Professional Resources, Social Belonging, Self-Esteem, Self-Actualization
What is Maslow's Hierarchy of Needs
What is knowing what good looks like