Product Knowledge
Rebuttals
Call Results
KPIs
On the Calendar
100

The only type of gutter we install?

K-Style Gutters

100

The lead doesn't want to book due to the snow. Which rebuttal should you use?Weather Rebuttal

Weather Rebuttal

100

Buying a House

 Call Back Result

100

This KPI shows the percentage of people we have put on the calendar

Set Percentage

100

This is the area that the lead lives in

RUN

200

The gutter size that comes with the filter already affixed to it?

4'' Gutters

200

The lead only wants the price over the phone. What rebuttal is used?Price per Foot

Price per Foot

200

What is didn't reach?

Left a Voicemail

200

This KPI shows us how many estimates we book with only a single spouse.

One-Leg

200

What is the primary color of estimates booked in the local run?

Yellow

300

What type of hangers do we use?

Internal Hangers

300

Lead says they don't have the money at this time. What rebuttal is used?

Can't Afford

300

Estimate for a church

Not Settable

300

This KPI shows us the percentage of appointments that resulted in the showing of the product

DEMO

300

This can be a city or a zip code

Mapped From Location

400

We cover these gutters in Florida on Pool cages and Lanai's

Super Gutters

400

The lead just wants their gutters cleaned. What rebuttal is used?

Informational Rebuttal

400

A mobile home in Alaska

Not Settable

400

This KPI tells us how many people we are reaching per hour

Dials Per Hour

400

You do this for the next day estimates that are booked after 6pm PST

Email Ops

500

What is the part of the house where we install the gutters?The Fascia Board

The Fascia Board

500

The lead doesn't want anyone coming out in the snow.

Weather & Seasonal

500

The lead says they only want the price per foot

Uninterested

500

This KPI shows us how many people we are marking that no longer want to inquire about the product

Uninterested

500

This is what happens when you take the last estimator of the day

Same Day Expired