A poor room design can result in this type of waste
What is motion
100
The place where the actual work is performed
What is Gemba
100
These activities do not add value from a customers perspective but are a necessity unless the existing process is modified
What is non-value add but necessary
100
SIPOC
What is
Suppliers
Inputs
Process
Outputs
Customers
200
An activity that transforms the product or service, the customer is willing to pay for it, and it is done right the first time is defined as this
What is Value-add
200
This stage of 5S separates items that are needed from those that are not required and includes "red tagging"
What is Sort
200
A visual sign used to trigger movement, production or re-stocking
What is Kanban
200
producing more, sooner, and faster than required
What is Overproduction
200
JIT
What is Just In Time
300
The total time from initiation of service until the completion of service
What is Lead Time
300
signboards, name boards, photos, shadowboards
What are Visual Controls
300
change for the better
What is Kaizen
300
This industry has been characterized by high costs and an inconsistent quality of service leading to patient frustration and employee dissatisfaction
What is Healthcare
300
5S
What is
Sort
Set in order
Shine
Standardize
Sustain
400
the 5 Steps to Lean Thinking
What are
1. Specify Value
2. Map the Value Stream
3. Establish Flow
4. Implement Pull
5. Work to Perfection
400
Ensuring that the standards and procedures developed are maintained to the highest levels and that staff do not revert to the old way of doing things - also the most difficult step within 5S
What is Sustain
400
Anything that consumes resources but creates no value
What is Muda
400
A visual representation of every process and activity (including value and non value add)
What is Value Stream map
400
DMAIC
What is
Define
Measure
Analyze
Improve
Control
500
Linking all activities into efficient combinations in order to maximize value and minimize waste
What is Flow
500
The design of a new facility or service focused on optimizing all aspects of flow
What is 3P (Production, preparation, process)
500
A mistake proofing devise or method to prevent defects