Maps
What is mapping used for in DO?
This is a tool used to reflect on observations and identify waste.
What does NVA stand for?
Non-Value Added
What is the DO Principle?
Deeply understanding the current reality at the source of the process, not the results of the process to see how activities are performed, how customers & suppliers are connected, and how information, material and people flow.
What is an A3?
Template that contains the problem, analysis, and action plan on one page.
What is this acronym - AAR?
After Action Review
What is a Top-down flowcharts purpose?
Overview and Boundaries - defines scope and boundaries of a process
what is over production waste?
Produce more than/before it is required
What are the 3 steps to Direct Observation
1. Pre-plan
2. Got to where the work is done - "Gemba"
3. Analyze results
True
What is Rapid Integrated Lean?
A methodology for creating standards based on LEAN principles that is systematic and reproducible. It provides a consistent way to get exceptional and repeatable results.
T or F - Swim lanes visually show where the process crosses departmental or functional silos.
True
What are the benefits of waste elimination?
Drives higher efficiency and effectiveness. This can include lower inventory levels, shorter process times, lower costs, improved quality, and reduced frustration.
What is 1 type of Process Map that can be used for DO?
Top-down flowchart, Activity Map, Product/Process Map, Spaghetti Map, Solar map, Value stream Map
What are the 4 sections of an A3 Template
1. Clear Problem Statement
2. Root Cause Analysis/5 Why's
3. Future State Hypothesis
4. Action Plan/ Counter Measure
What company originally developed the 5 Whys Concept?
Toyota Industries Corporation
What is a spaghetti map?
To display path traveled by product, people, or material. This map is used to measure distance traveled, clearly shows excess travel, and highlights inefficient layouts.
What are the 7 Types of Lean Waste?
Defects, Motion, Overproduction, Transportation, Inventory, Overprocessing, & Waiting
What is the number 1 thing you should not do during a DO?
Don't influence the current reality. Do not coach, correct, or guide the performer
When should an A3 be used?
1. Collaborative thinking is needed
2. You want to make thinking visible
3. You have a knowledge gap
4. You need to pass potential countermeasures for a problem.
Can you name 2 of the 7 steps in Value Stream Mapping
1. Define customer and value
2. define boundaries
3. Walk the process
4. Construct & Analyze Current State
5. Visualize Ideal State
6. Construct Future State
7. Measure Progress and Reflect
What does VSM stand for?
Value Stream Mapping
Can you name the 3 process "Work" activities that can be grouped?
1. Value-added (VA) work
2. Non value-added but required work (NVAR)
3. Non value added (NVA) and not necessary
Why do we need DO?
Helps highlight opportunities for improvement and creates the foundation for change
Where does A3 thinking fit in the 4 rules of our Lean System?
Rule 4. How Work is improved
What are the 4 rules of our Lean System
1. How work is structured
2. How work Connects
3. How work flows
4. How work is improved