Daily Management System
This is how long a Tier 1 huddle typically lasts
What is 10-15 minutes
This is who defines value
Who is the customer
These make the status of work visible and highlight problems quickly
What are Visual Controls
This tool is often used to find the root cause by asking “Why?” multiple times
What is the 5 Whys
The role supervisors play in making DMS successful
What is leading Tier 1 huddles, updating DMS board, coaching teams, escalating issues appropriately, etc.
This is a main focus of a Tier 2 huddle
What is to track performance and make adjustments to deliver the day or week.
Identify problems and put plans in place to address
Look for trends
Coaching opportunity
etc
Drawing blood, spinning specimens, and reporting results are examples of this type of activity
What are value add activities
This helps reduce the search time for materials and tools
What is sort phase of 5S?
The reason we go to Gemba during problem solving
What is to see the problem where it actually occurs and gather facts firsthand.
These are a set of routines, supervisors follow daily to support Lean practices
What is Leader Standard Work
These can be used to capture people's ideas everyday
What are CI Cards (or improvement cards)
This is the waste when multiple checks are added to the current testing process
What is Extra processing
This is a benefits of Standard Work
What is ....
it provides a baseline for continuous improvement
improved Safety and Quality
etc...
This tool is used to identify and organize possible causes of a problem.
This tool helps supervisors prioritize tasks between urgent and important
What is Eisenhower Matrix or Urgent-Important Matrix
Where you might see KPIs, problem log, and action items
What is on a DMS board (or SPQDC board, or Tier 2 board)
This is the principle that when applied will eliminate batch processing
what is single piece flow
This is an example of a visual control a supervisor could use daily
What is.....
andon light, shadow board, labelled shelves, or KPI board, etc...
This is where the problem actually occurred
What is the Point of Cause
this is when you have an idea or a solution to a problem that can be implemented right away without requiring a detailed problem solving exercise?
what is Just Do it
DMS helps supervisors prioritize issues by doing this
What is it highlights problems visually and drives structured problem solving
This is referred to as the "greatest waste of all"
What is the waste we do not see
You may use a visual photo of the work area or shift handover checklist during this phase of the 5S's
What is Standardize
This is a temporary plan or fix the issue before it grows into a bigger problem while giving you time to investigate the root cause.
what is a containment plan
This is something a supervisor should do if the same issue shows up on the DMS board for several days in a row?
What is escalate the problem or start structured problem solving.