TIM WOODS
The movements of people
What is Motion
Automotive manufacturer that developed what we now call Lean
Who is Toyota
DD: Japanese word that we translate to mean continuous improvement
What is Kaizen
The number of problem-solving steps taught in this class
What is 8
Determining what is of value to the customer
What is Specify Value
DD: Failure to use the time and talents of people
What is Skills
CTQ
What is Critical to quality
DD: Japanese word that means the place of actual work
What is Gemba
A clear, concise statement of what happened and the effect of it happening
What is Problem statement
The smooth movement of products along the value stream
What is Flow
Generating more than is needed right now
What is over-production
DD: Four step process to achieve higher performance normally used in Lean organizations, also known as the Deming Cycle
What is PDCA
The Japanese word for waste
What is Muda
DD: SMART
What is Specific, Measurable, Attainable, Relevant, Time-bound
The complete elimination of waste along the entire value stream
What is Perfection
Idle time created when material, information, people, or equipment is not ready
What is Waiting
Tool used in pull system to signal re-ordering or replenishment
What is Kanban
VOC
What is Voice of the customer
The format where entire project is captured on one 11x17 sheet of paper
What is an A3
DD: Not producing until signaled by down-stream customer
What is Pull
Work that contains errors, rework, mistakes, or lack something necessary
What is Defects
A Green belt uses this tool to convert abstract customer requirements into measurable attributes
What is CTQ tree
WIP
What is Work in process
Tool used to determine scope of project
What is SIPOC
Everything that goes into creating and delivering value to the end customer
What is Value Stream