Quality Pioneers
Created the Statistical Process Control Chart
Who is Walter Shewhart?
Structured form that makes it easy to gather data based on simple observation to begin to detect trend
What is a check sheet?
Appreciation for a ______
What is a system?
Created the PDCA Cycle
Who is Walter Shewhart?
Coined the term "Lean"
Who is Jim Womack?
The Vital Few and the Trivial Many
What is the Pareto Principle?
Eliminate the need for _____ on a mass basis by building quality into the product in the first place.
What is inspection?
National Quality Award in the United States
What is the Malcom Baldrige Award?
Introduced the Pareto Principle to Quality
Who is Joseph Juran?
"Chance" cause
What is the control chart?
Drive out ____, so that everyone may work effectively for the company
What is fear?
Helped developed the MAIC problem-solving methodology
Who is Mikal Harry?
Father of the Toyota Production System
Who is Taiichi Ohno?
The reduction of the time to setup and tear down equipment between parts or products
What is SMED or Single Minute Exchange of Dies?
Knowledge of this
What is variation?
National Quality Award in Japan
What is the Deming Prize?
Enabled quality on the shop floor
Who is Kaoru Ishikawa?
General categories to identify factors that result in a problem
What is the cause and effect (fishbone) diagram?
Remove barriers that rob the hourly worker of his/her right to pride of this
What is workmanship?
Company known for founding Six Sigma
What is Motorola?