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Project Charters
DMAIC
Project Mgmt
Voice of the Customer
Process Map
100
Project Sponsor
Who is responsible for developing a draft Project Charter?
100
Self sustaining institutionalized process
What is control
100
A temporary activity or set of activities undertaken to create or improve a process or service
What is a Project
100
Cycle time, Defect free, Low cost, etc - Define how the process must perform
What are Performance Needs
100
The single most important deliverable for the Measure Phase
What are Process/Value Stream Maps
200
What we are going to do and deliver
What is a Goal Statement.
200
Improvements tested and measured
What is Improve
200
Forming, Storming, Norming, Performing, Adjourning
What are the Five Stages of Team Development
200
Define limitations involved with developing the process
What are Business Requirements
200
Graphical display of time factor of value stream
What is Lead Time Data
300
A clear and common understanding of "why we should do the project".
What is Business Impact
300
Single Project selected
What is Define
300
Manage the project and organize the team's efforts
Who are full-time Project Leads
300
Quality, Cost, and Speed
What are Performance Needs
300
Having a well-defined problem statement
What is the first step
400
What is the current state? What pain are we or our clients experiencing? What is wrong or not working?
What is Problem Statement
400
Transition Project to Process Owner
What is Control
400
Responsible for ensuring that everything gets done
Who is the Project Manager
400
Any person or organization that receives a product or service from our work activities
What is a Customer
400
A chart which is selectively expanded from the highest level down to the lowest level where the root cause is located
What is a Top Down Chart
500
The boundaries of the initiative.
What is Project Scope
500
Identify "Quick Win" Opportunities
What is Measure
500
Planning, Organizational Focus, and Commitment
What are Key Drivers
500
End User, Broker, and Fixer
What are Customer Roles
500
Delineates processes by individual departments/functions - used for large, complex processes
What is a Swim Lane Map