The acronym/scientific method used for continuous improvement
What is PDSA (Plan, Do, Study, Act)
Idle time for equipment, material, people, or information
What is waiting?
The board that displays metrics and identify waste/barriers
What is a Gemba board?
5S reduces inventory, motion, defects, and overprocessing, which are 4 of the 8 (blank).
What are wastes?
This visual represents this model in change management
What is the personal transition model?
This go see technique is always done with silent observation
What is an Ohno Circle?
This fundamental Lean Principle (one of five) is demonstrated when you discuss successes, failures, and lessons learned
What is Reflection?
Rule #2: All work shall be highly specified as to content, sequence, timing, and outcome ; emphasizes this aspect of Lean
What is standard work?
The board that tracks employee ideas from submission through implementation
What is an Ideas board?
In this step of 5S a team establishes what is needed and not needed
What is Sort?
The key to managing resistance
What is communication (telling and listening plans)
This go see technique always follows a workflow or value-stream looking for waste and barriers
What is a Gemba walk?
DAILY DOUBLE
This fundamental Lean Principle (one of five) is demonstrated when you identify opportunities that can addressed with Kaizens or RIPs
What is Intolerance of Waste?
Searching for documents on content server or your personal drive represents this waste category
What is motion?
The person(s) on the team responsible for facilitating a Gemba board meeting
Who is everyone except the manager or supervisor?
When a team does the straighten step in 5S, this is the key phrase used to describe actions.
What is "a place for everything, and everything in its place"?
The person you want to engage to help motivate others to join
Who is the first follower?
During a Gemba walk you are walking a process and engaging with team members by asking questions and looking for this in the process?
What is waste and barriers?
This visual represents this cultural aspect of Lean
What is the culture of waste elimination?
Rule #4: The pathway for every product and service must be simple and direct ; represents this aspect of Lean
What is flow (ideal state: single piece)?
On an idea board, this section is for ideas that can't be worked on right now but don't want to be forgotten
What is a Parking Lot?
The two hood benches in this visual, with pictures posted to show how the benches should be organized, reflect which "S" in the 5S process?
What is Standardize?
When problems arise the focus is on the "who" not the "why" in this cultural hurdle
What is a culture of blame?
Ohno Circles and Gemba Walks should be performed by these team members
ANYONE
The result when we reduce/eliminate waste
What is increased velocity and capacity?
Workarounds
What is over processing?
Organizational pillars that help determine Gemba board metrics
What are people, quality, delivery, and cost?
Using a schedule and a form to assess an area that has gone through a 5S, is this step in the process.
What is sustain?
Seen here is what critical aspect of change management?
What are the 5 components of managing complex change?
"Having no problems is the biggest problem of them all." is a famous quote said by this founder of the Toyota Production System
Who is Taiichi Ohno?