Library Services
What do you need to borrow items from the library?
You need your library barcode (at the bottom of your student ID card, starts with 138) OR a government-issued photo ID.
This is the cost of this service and who can access it.
Free and open to all NorQuest students!
Where is the Service Desk?
Back/northeast corner of the Learner Centre
Where is the Learner Centre located?
On the second floor of the Singhmar Centre for Learning!
What are 3 of the different ways you can contact Library Services?
Phone (780-644-6070), Text (587-600-0084), Live chat (on our website), Email (library@norquest.ca), Social media (@norquestlibrary), in-person during our business hours
False - the library lends and borrows items but we do not sell them to you. The Core (formerly the NorQuest Bookstore) is the place to purchase books.
These are the courses that the tutor-coaches can help you with.
All of them!
True or false - they can reset your password if you forget.
True - the Service Desk staff can reset your password. You can also sign up for password recovery yourself!
How many student computers are available in the Learner Centre?
80
How can you ask a question to a librarian?
You can email the library OR book an appointment with a librarian for research and citation help - visit the library's website for more info.
Where can you find their business hours?
on their website or on the whiteboard by their service desk!
True or false - Service Desk can help you with issues with the hardware of your computer.
False - Service Desk can assist with technical issues and software, but not the actual computer parts and items.
How many different services/departments can be found inside the Learner Centre?
4 - includes Library Services, Tutorial and Academic Coaching Services, Assistive Technology, and the Service Desk.
Is the Learner Centre open on the weekend?
No, we are not.
True or False: this service can proofread your assignments before you hand them in.
False - the tutor-coaches cannot proofread or edit your assignments on your behalf.
True or false - after you graduate from NorQuest, you will never lose access to Microsoft Office 365.
False - after 18 months, you will no longer have access to those apps and tools.
When did the Singhmar Centre for Learning open?
September 2017
Approximately how many items (books, DVD's, eBooks etc.) does the library own?
Nearly 454,000! This includes physical and digital/online items.
True or false: We only help with course content.
False: we can also help with academic skills that can help you become a more successful student!
These are the business hours for Service Desk:
By phone: 8:00 AM to 7:00 PM Mon-Fri, 12-4 PM Saturday; live chat: 9-5 Mon to Fri; closed Sundays and holiday weekends.
What services does Assistive Technology offer?
Sign language interpreting, technology to help you with your classes (like screen readers), learning supports and weekly coaching sessions, and more!