Health/Wellness Difference
What is the difference between health and wellness?
Health is the overall condition of the persons body and time, presences or absence of injury or illness
Wellness is ability to achieve optimal health, to live to the fullest
What is conflict management?
The practice of recognizing and dealing with disputes in a rational, balanced, and effective way
Communication is the exchange of....
Information
What is leadership?
The exercise of influence by one member of a group/organization that leads others to their goals
What is the problem solving process?
A process that helps people overcome a situation by finding a solution
What are 3 things needed to have a satisfactory level of wellness?
Cognitive, affective and psychomotor
What are examples of conflict?
Constructive, destructive, and interpersonal conflict
What are some other formats of communication?
Email, phone call, & letters
Why are leaders important?
They help a group or organization achieve its goal by helping and guiding them
What can you do next time to avoid the same problem again?
What are the different types of health?
Physical, emotional, social, mental, spiritual, and environmental health
A conflict can arise when a child is deprived of basic needs? T or F
True
Nonverbal communication includes....
Facial expression, body language, and gestures
4 characteristics that help people identify as leaders
Honesty
Competence
Forward-looking
Inspiring
In what ways can the problem solving process be used as?
In any way you can think of, the process is used by many people to try and find a solution
What are different factors in wellness?
Heredity, social, cultural, and environmental
Conflict resolution includes all of the following EXCEPT:
A.
negotiation and diplomacy between parties
B.
continued aggression between parties
C.
involvement and engagement of each party
D.
nonviolently reaching a solution
B.
continued aggression between parties
What are some ways of showing interest in a conversation?
Looking at phone, not looking at the person who is talking, and interrupting the conversation
What is the difference between a leader and a manager?
Managers: focus on getting a task done
Leaders: focus on getting a task done in a manner that gives employees a sense of accomplishment and willingness to follow the leader again (they inspire). Leaders instill a common sense of purpose
How can cops use the problem solving process in the community?
1. They can increase effectiveness by attacking underlying problems
2. They rely on the expertise and creativity of other officers to help study problems and develop innovative solutions
3. They create a closer involvement with the public to ensure police are addressing the needs of the citizens
What are the six dimensions of wellness?
Physical, Emotional, Intellectual, Interpersonal, Spiritual, Environmental, Occupational and Financial
What are two of the biggest conflict triggers?
Fairness and entitlement
What is an active listener?
Active listening is a way of listening and responding to another person that improves mutual understanding
What are qualities of an effective leader?
They envision the future, communicate their visions, motivate followers, lead the way, influence others to accomplish goals, inspire confidence, take risks, empower followers, master change
What are the 6 steps to the process?
1)Recognizing the problem
2)Gather and evaluate information about the problem
3)Consider alternatives and their consequences
4)Choose the best alternative
5)Plan a course of action and act
6)Evaluate the action and how to chose it