Ambassadors
Its Always Day 1
Amazon Principle
Roles
100

This is the minimum passing score required for Knowledge Checks, and ambassadors have this many attempts to achieve it.

What is 80% within three attempts


100

What is needed to prepare for New Hire Arrival?

What is, Badges Printed Day Prior, Confirmation Start template ready Day Prior, Day 1 Set up with the following; A to Z Setup and Notifications Handout, Leadership Principles Handout, Newest People Handout, Welcome Bags

100

Understand other peoples' perspectives/situations/point of view

What is Earn Trust

100

Authorization to work in a process

What is a permission

200

An ambassador who is on Leave of Absence and is out of role for greater than this many days will be removed from the program due to inactivity.

What is 90 days?

200

What should you wear on the floor at all times?

What is PPE/Safety gear

200

Taking time to get to know people/ asking questions rather than making assumptions

What is Learn and Be Curious

200

Who trains you for permissions?

What is Ambassador and Learning

300

Ambassadors must pass the Ambassador Skills Assessment with 80% or higher within this many attempts

What is one attempt for NACF

300

What document helps track onboarding?

What is SWCL + training tracker

300

Jumping in to support quickly/dealing with situations quickly, without delay

What is Bias for Action

300

What happens if you don't use a permission for a long time?

You may lose it

400

An ambassador who receives this level of feedback for quality, productivity, safety, or behavioral reasons will be immediately removed from the program and must have their vest collected and certificate revoked.

What is a Second Written Warning or Final Written Warning

400

What time do New hires need to clock out on Day 1, and how many minutes is Day 2 and Day 4? what is the labor code for all 3?

What is Day 1 - TROR 9.95 (Days 5:57pm and Nights 4:57am), Day 2- FCSCH 51 Minutes, Day 4- FCSCH 30 Minutes

400

Sharing your experiences/ role modeling

What is Are Right, A lot

400

What is cross-training?

Learning another process

500

To be eligible for the Ambassador program, an associate must meet seven specific requirements including this minimum VC level in a direct process path and this MyPerformance Score

What is VC5+ in a direct process path, "Great" or "Exceptional" 

500

If a new hire arrives more than THIS many hours late on Day 1, sites must either have them return on their scheduled Day 2 to complete the Virtual Orientation or set them up to progress through the self-paced Virtual Orientation separately before rejoining their onboarding group. 

What is 2 hours (or greater than 2 hours)


500

They lead with empathy, have fun at work, and make it easy for others to have fun

What is Strive to be Earths Best Employer

500

Why is cross-training important?

What is Safety and Flexibility