According to the Ambassador Code of Conduct, what is the minimum MyPerformance Score required to be eligible for the Ambassador program?
"Great" or "Exceptional"
When was RIC4 founded?
October 2023
GTDR
Global Trailer Dock Release
coding for onboarding
TROR
NME
Occurs in stow when an AA is not following SW. The camera is not certain where the item is stowed because the AA went in and out of more than 1 bin.
Name any TWO pieces of required PPE that Ambassadors must wear while on the floor according to Safety Standards.
safety shoes, gloves, hard hats, vest, and/or ear plugs
How many associates are in the building?
2,773
DPMO
Damages per million opportunities
whats required to get your badge
Government issued ID
PIM
Pack Item Missing
Occurs when an AA marks an item missing that is later found
According to the In Process Training Requirements, how frequently must Ambassadors check for Associate understanding during training, and what are TWO methods they can use to do this?
every 20-30 minutes or as needed, using verbal questioning and/or process demonstration
RIC4 uses two types of AFE systems. One is a 3.5 type. What is the other type?
P2R
IRDR
Inventory Record Defect Rate
reasons people can be turned away
No ID, inappropriate dress code
PEI
Pick Error indicator
what are some reasons an amb can be suspended or removed
Behavioral, Productivity, Quality
RIC4 has 291 of these total on-site, with 239 designated as parking spots. What are they?
yard slips
SLAM
Scan, Label, Apply Manifeest
language test
If a new AA shows signs that there is a language barrier during onboarding we partner with pxt and they do the language test - only 2 weeks to do
PC99
Happens when a stower "drops" their tote opposed to marking it empty
what is the score needed on the skills assessment
80%
How many total dock doors does RIC4 have, and how many of those are designated for outbound operations?
52 total dock doors with 37 outbound dock doors
AFE
Amazon fulfillment engine
purpose of hazmat test
To check for understanding- of basic hazmat SW
SIPS
Simple Inbound Problem solve