Loans in Xperience
Consumer Loans
Real Estate /
Construction Loans
Loan By Phone /
Home Loan Central
Commercial/
QuickStep
100

Payment Options

From Banner Account - CEC

Online Banking

At the Branch/Mailed in

100

HELOC is an abbreviation for.. 

What is a Home Equity Line of Credit?

100

If the account is past due you reach out to..

Who is RE Collections?

100

To apply for a new Real Estate Loan 

Who is Home Loan Central?

100

If the client has questions on the loan they don't understand who do you reach out to?

Who is the loan officer?

200

Where to find if an end of year tax form is created

What is the "Interest Paid" section?

200

Will the Consumer Loans department speak to a client?

What is... No.

200

Payment must be received by this time to avoid a late fee

What is End of Business on the 16th?

200

To apply for a Home Equity Line of Credit..

Who is Loan by Phone?

200

If a loan officer is not assigned who do you reach out to?

Who is the branch?

300

You must never quote this over the phone

What is Payoff?
300

How do we adjust a misapplied consumer loan payment?

What is an Incident in Bannervision?

300

Payoff Fax Request goes to

What is 5095268835?

300

To apply for a Mortgage Refinance

Who is Home Loan Central?

300

Where to fax a Commercial Loan Payoff Request

Where is 425-806-9596?

400

Section in Xperience that denotes what type of loan you are working with

What is Internal section?

400

Questions you cannot answer go to..

Who is the Loan Officer?

400

Floating Home Loan Requests go to..

What is the Portland Branch?

400

To apply for a Construction Loan 

Home Loan Central

400

To Update insurance Information on a Quick Step Loan

email QuickStepLoanServicing@bannerbank.com

500

Verification Questions to ask on a loan

Original Loan Amount

Interest Rate

Payment amount

Name of Loan Mortgage Insurance

Original Loan Date

500

The Payoff Fax Request goes to..

What is 5095245988?

500

To convert a construction loan to a regular loan you contact..

Who is Construction Draws?

500

To apply for a QuickStep Loans (Business specific) - $100,000.00 or less

Loan by Phone

500

Will Quick Step Loan Servicing take calls from a client?

What is... NO