Tax Attack
The Fee code for property tax
What is FAX?
The document GMF sends with a title to allow the payoff party to transfer ownership
What is Bill of Sale?
The individuals we can provide a lease payoff too
Who is Authorized individual (Customer/Spouse) and GM dealers?
The Termination type if a vehicle is turned in 31+ days to maturity
What is Early Termination (ET)?
The Disposition Fee is a fee that covers the cost of preparing a lease vehicle for resale
What is True?
The fee a customer is charged when registering their vehicle in the state of KY
What is Kentucky Seat Fee?
The document required for a Lease customer to renew registration in the same state
What is Power of Attorney?
The documents we must always send when providing a payoff
What is Purchase Option Letter/Lease Purchase Option Quote?
The order of Posting Logic
What is past due payments, current due payments, property tax, fees, future due payments?
An odometer statement is sent to the customer 4 months before maturity
What is False?
The Property Tax Rendition States
What is Arkansas (AR), Missouri (MO), Texas (TX), West Virginia (WV)?
The website a customer can request a duplicate title if they've lost the one we originally released
What is GetMyCarTitle.com?
Additional information to provide when quoting a Lease payoff
What is sales tax, payoff address and account number
Backed by GMF that allows customers the opportunity to finance directly with GMF
What is Mode?
The customer will know their liability once the vehicle is turned in to the dealership
What is False?
*The account will be finalized after turn-in.
The amount of time an abatement can take to complete
What is 12 weeks or longer?
The email address a customer can send a Personal Plate Retention Request to
What is gmfpersplate@pdpgroupinc.com?
The first thing we must check for before providing a CB payoff
What is Non-Direct Sale State?
The process of transferring a lease from a current lease holder to another qualified individual
What is a Lease Assumption?
The customer liability detail hyperlink is the most accurate for how much the customer owes if they are making payment on their final bills
What is True?
The process of transferring sales tax previously paid to an upfront state over to a monthly billed state
What is Reciprocity?
The Title release documents
What are Title Instructions (address to mail title to), Odometer Statement, Damage Disclosure (IA, MN, NY, NC)?
Where a payoff must be received to be systematically posted as a payoff
What is the lease payoff mailing address?
GM Financial Leasing
Attn: Treasury Operations
P.O. Box 99606
Arlington, TX 76096
This program allows customers to receive up to $1000 reimbursement for eligible, adaptive equipment installed in a leased vehicle
What is GM Accessibility?
Non-GM Dealers can get a payoff without customer authorization on a lease account
What is False?