Stay Safe
What are you not allowed to have/use in common areas?
Drugs and alcohol
What should you do with your trash/garbage?
Take garbage out of unit
What is the QUARTERLY meeting (every 3 months) where residents get together to discuss ideas and concerns about their building?
General Tenant's Meeting
What form should be reviewed/updated every year in case you experience an emergency?
ICE form
What is the most important thing you need to do every MONTH to keep your housing and avoid a lease violation?
Pay rent on time
Using or possessing this item on the property can be dangerous and is an automatic lease violation.
Firearms/weapons
Where are you NOT allowed to go if you have bedbugs?
Common Areas-- community room, resident lounges; no hanging out in the hallways for long periods of time
What kind of language should you use with staff and other residents? (How can we speak to others in a way that helps everyone in the conversation feel safe?)
Respectful language; mindful language
What is the first thing you should do if you have a guest at the building?
Sign guests in at the front desk
Who can you see in the building if you need help or extra resources?
Visit Resident Services Office! Talk to us about what's going on and what you need, and we'll work to get you connected.
What should you do if you notice pests (bedbugs, roaches, mice, etc) in a unit or common areas?
Notify RS/PM IMMEDIATELY so we can begin treatment right away
What should you do before leaving any common area?
Clean up after yourself! Throw out trash, pick up anything that was dropped, push in chairs
How should you treat others’ belongings if you find them in common areas?
Respectfully and carefully; let a staff member know or inform the person (if you know who it belongs to)
What should you do if an appliance in your unit breaks or malfunctions?
Complete a Work Order
What should you do if you know that you'll be gone from your unit for more than 24 hours?
Let RS/PM know you'll be gone
Not following this rule while indoors is a BIG fire hazard to the building, and a health hazard to your neighbors.
No smoking inside the building
Keeping your unit tidy and a clear pathway to the door will help you do what?
Pass a unit inspection
What is important to remember when playing music, movies, or having guests in your unit?
Keep a respectful noise level for your neighbors; know your buildng's QUIET HOURS (often 10pm-6am, but can vary)
What paperwork do you need to do with Resident Services once a YEAR in order to keep your housing?
Annual Assessment
What is the general pet policy?
Can vary, but generally: No pets without PM's permission, weight limit, and one animal maximum
If you’re having a conflict with a neighbor and just talking to them isn’t working, what should you NOT do to solve the conflict?
Become violent or threaten them
What’s the BEST thing you can do to help our washing machines stay in good condition?
Not overloading washing machines
These are personal rules we set on what kind of behaviors and interactions from others are acceptable, in order to protect our own well-being. We should also respect these rules with others whenever we're aware of them.
Boundaries
What do you need to do with Property Management once a YEAR to keep your housing and avoid a lease violation?
Recertification/Re-sign lease
What do PM and RS need to be notified of ANY time it changes?
Change in income (provide some kind of documentation as well-- award level, paystub, etc)