RAD
The RAD program receives its funding from this local government
The San Francisco Housing Authority
Quiet hours are observed from when to when?
"QUIET HOURS ARE OBSERVED BETWEEN 10:00 PM AND 7:00 AM ON WEEKDAYS AND 10:00 PM AND 9:00 AM ON WEEKENDS."
When you have a maintenance request, you should be the process of repair with this person
Philip, Occupancy Specialist
How should large items be discarded?
Residents must properly dispose of large items such as discarded furniture, bicycles, cardboard boxes, carpets, etc. These items are not to be placed in or around garbage bins at any time. It is not the responsibility of Management to accept these items from Residents for disposal. Residents may contact Management on recommendations on how to dispose of items. Illegal dumping is prohibited and should be reported to Management.
How long can a guest stay with you?
Resident shall not permit any Guest or Visitor to stay in the unit or reside on the Property for more 30 consecutive days or a total of 90 cumulative calendar days during any 12-month period, without the prior written permission of Management.
You are eligible to apply for a Housing Choice Voucher (HVC) after living in RAD housing for this time frame
One year
What is the distance that noise is acceptable?
Noise from within a unit must not be audible beyond 50 feet of the unit
Once you have need of a non-emergency repair, you have this many days to report it for repair
Two business days
Can household trash be disposed on in common area trash cans?
Trash receptacles provided in common areas are not intended for dumping of household trash
Can a guest use the laundry room?
] Any laundry room facility is for Resident use only. Each Resident using the laundry room facility must clean up after their use and dispose of trash in the proper receptacles. Management is not responsible for lost or stolen items.
Complainant, your right under RAD is defined as
Complainant is defined as any tenant or prospective tenant of the housing whose rights, duties, welfare, or status are or may be adversely affected by management‘s action or failure to act and who files a grievance with management with respect to such action or failure to act.
Who should you call for an after hours noise complaint?
The police.
You should expect repair for an emergency with in this time frame.
24 hours
What is acceptable for the green composting bins?
Green waste includes compostable items such as coffee grounds, tea bags, eggs, plants, fruit, and vegetable trimmings. Residents are encouraged to participate in the green waste program. Dumping trash in compost bins is prohibited.
Who is allowed keys and FOBS?
Only Residents on the Lease Agreement are allowed to possess keys to the Designated Unit or designated area within the property. Keys/Key Cards/FOBs may not be given to Guests, relatives, or caregivers, or any other person without written permission from Management or a pre-conversion approved reasonable accommodation from SFHA.
Grievance, your right as a tenant is defined as
Grievance is defined as any dispute with respect to management action or failure to act in accordance with lease requirements, or any management action or failure to act involving the interpretation or application of management regulations, policies, or procedures which adversely affects the rights, duties, welfare, or status of the complainant.
What are the three "good causes" that qualify for eviction or violations?
During the initial lease term, other good cause for termination of tenancy must be something the family did or failed to do. During the initial lease term or during any extension term, other good cause includes:
(a) Disturbance of neighbors,
(b) Destruction of property, or
(c) Living or housekeeping habits that cause damage to the unit or premises.
You should expect repair for a non-emergency within this many days.
30 Days
How can mold be prevented from growing in your unit?
Residents are required to take the following measures to reduce moisture build-up and discourage the growth of mold and mildew:
Use the ventilation fans in the bathroom, kitchen, and laundry areas. In order to minimize the opportunity for moisture build-up, start the fans before bathing, cooking, or washing clothes and allow them to continue to operate until after these activities are complete.
Wipe down any visible moisture accumulation on windows, walls, ceilings, or other surfaces as soon as possible.
Open the bathroom window while bathing, showering, and cleaning.
Within 24 hours, notify Management of any signs of water leaks, moisture problems, and/or any signs of excessive mold or mildew growth.
What is the difference between a visitor and a guest?
“Visitor” shall mean a person whose stay is brief and does not include an overnight stay.
“Guest” shall mean a person temporarily staying in the unit with the consent of the Resident who is the head of household. A live-in aide or attendant that is essential to the care and well-being of an eligible elderly, near-elderly, or disabled tenant under 24 C.F.R. § 5.403 is not considered a guest.
The acronym for RAD stands for...
Rental Assistance Demonstration
Yes. Every complaint that is reported to Management will be investigated thoroughly, promptly and in a confidential manner. In addition, Management will not tolerate retaliation against any Resident for making a complaint to any other member or staff of Management.
Maintenance charges to a resident will result in this rate.
"All work to repair damage caused by Resident or Covered Persons will result in reasonable charges to the Resident’s account. Maintenance staff charges will be the equivalent of their wage rate and benefits cost per hour per staff person plus materials for maintenance and repairs beyond normal wear and tear that are caused by the Resident or Guest."
If you experience bed bugs in your unit, how long do you have to report it?
24 hours.
When do you need to let property management know that you have a long term guest?
Resident shall notify Management of any Guests who have resided in the Designated Unit for fourteen (14) days or more.