Universal Lease
Per Policy
Per Policy Exceptions
Work Orders
Miscellaneous
100

Renter's insurance is required with this amount of personal liability

What is $100,000

100

SOP 1075: Team members cannot enter an occupied home with either of these two conditions

What are unattended minors and/or loose pets 

100

SOP 1165: This is the required form for a resident requesting a medical exception

What is RAMR

What is Reasonable Accommodation or Modification Request

What is Written Accommodation/Modification Due to Disability Request

100

Work orders requested by a Hunt team member require this priority

What is internal

100

This is the required response time for an urgent work order

What is 4 hours 

200

Residents intending to conduct in-home childcare must complete this addendum

What is Home Based Business

200

SOP 1390: Residents must initiate the Long Term Guest process if intending a guest to stay longer than this duration of time

What is 30 days

200

SOP 1235: Waiving a rent charge requires an ETP signed by this team member

Who is the DO

200

Defect, malfunction or failure of any smoke detectors requires this priority response

What is emergency

200

A physical move in inspection for a QTQ can take place on one of these three days

What is Monday, Tuesday or Wednesday

300

This Maylor neighborhood receives the UL with the Lead-Based Paint addendum 

What is OPQ

300

SOP 1105: A Pre Move Out Inspection must take place at least this many days prior to move out

What is 21 days 

300

SOP 235: Residents with grandfathered pets must submit an ETP requiring this level of approval

What is DO level

300

The required response time for an emergency work order

What is 1 hour

300

The COM turn ends upon the completion of this inspection

What is Leasing Buyback 

400

All firearms must be registered with PPV Housing within this many days of occupancy or procurement

What is 3 days 

400

SOP 235: This is the start date for pet deposits on the Universal Lease

What is October 30, 2023

400

Community Handbook P8: A resident must submit this form for permission for a second floor window-mounted air conditioning unit

Trick question: Window A/C units are never permitted on the second floor

400

These two pieces of information need asked to the resident for every work order and added to notes

What is PTE and pets

400

Orders are required with these three reasons for vacating

What are PCS, Separation and Retirement

500

The Service Animal or Assistance Animal Request Addendum lists this as the difference between a Service Animal and an Assistance Animal

A Service Animal has received specific and individual training to assist or perform tasks for a disability
500

SOP 235: List at least three out of the six restricted categories of pets OTHER THAN restricted-breed dogs

What are reptiles/fish, arachnids, rodents, wild/exotic, farm, and birds of prey

500

SOP 1311: Residents requesting a medical accommodation for utilities billing (gas/electric consumption) must complete this form

What is Navy Housing's Medical Waiver

500

A clogged toilet, if there are more than one toilet in the home, requires this priority response

What is urgent

500

This is the required title for work orders involving Angel Locks

What is WOCD Angel Vent Lock