Maternity Adjustments
Returning to Work
Web Requests
Denials, Renewals and Cancellations
Letters
100
The period of time after the 6 or 8 weeks maternity recovery.
What is Bonding Leave / Parental Leave
100
The paperwork many companies request a HCP to complete before an employee can go back to work.

What is a Return to Work / Fitness for Duty form.

100

These two numbers are needed for an employee to register for our website.

What is The Employee ID Number and Zip Code?
100

This is the only denial reason we can delete and request again.

What is "Dates not Certified"?

100

These are added to a claim after changing the dates of the leave or to indicate the day FMLA will exhaust.

What are Letter Details?

200

The location in CPP we check to see if a Maternity Claim will require paperwork.

What is "Exceptions to standard med cert process"?

200

This is added to the claim when the employee reports a return to work date that is not the day after the end of their approved leave.

What is an extension?

200

This location in the Leave Request will allow you to see if a claim was opened online.

What is Little View?

200

What can be initiated when the employee is denied due to "Employee did not provide sufficient notice for leave" or "Documentation for Leave Was Not Received in the Allotted Time."

What is "Appeal"?

200

The letter we should send if an employee is ineligible for FMLA but may be eligible for MA PFL.

What is a REQ Letter?
300

What are the dates requested before the date of delivery

What is "Bed rest"

300

When a claim is in "Coaching status" what can be adjusted.

What is the "end date"

300

The kind of note that must be added after processing a leave submitted online.

What is a "FSP Web Request" note.

300

What should we do if HR opened a leave on the employee's behalf and the employee contacts us to cancel the leave. 

Whats is "confirm with HR prior to cancelling the leave"?

300

What is a letter that we should send to an employee that reported a miscarriage/stillbirth.

What is a REQ w/o new child attachments"

400

What is leave that a woman can take prior to the date of delivery for bedrest, pre-natal appointments and any medical necessity related to the pregnancy or child birth. This leave is typically 6-8 weeks for a     standard pregnancy.

What is a "Maternity Leave"

400

this IVR extension allows an employee to report a return to work date.

What is "Option 3"?

400

When processing a web request, what three notes are required?

What is " Inbound Call, FSP web request and outbound call"?

400

Where do we check, when an employee requests to cancel an approved ILOA?

What is to refer to the " Cancellation policy under the ILOA sections in CP&P"

400

What letter is sent upon company or employee request and shows all leave usage within a specified date range.

What is a "Leave usage letter"?