Essential Skills
Working Conditions
Safe Lifting
Customer Service & Professionalism

PPE
100

This skill is using technology such as computers and scanners

Digital

100

This working condition includes loud machinery

Noise

100

Before you lift, you need to _____ your muscles

warm-up or stretch
100

Keeping your private life private at work is an example of ________

Professionalism

100

PPE stands for _____

Personal Protective Equipment

200

This skill is finding, understanding, and using information through numbers

Numeracy

200

This working condition includes rain or snow

Weather (or Temperature)

200

Gloves and a back brace are two kinds of ____

PPE

200

This impression stays with the customer after interacting with you. 

Last impression

200

By law, the __________ has to provide proper PPE

employer

300

This skill is sharing information using written words

Writing
300

This working condition involves smells and odours

Air Quality

300

When lifting stand _____ to the item you are lifting

close

300

In the workplace it's important to greet every customer with this.  

Smile

300

By law, the ________ is required to use the PPE

employee

400

This skill is about getting information and making decisions

Problem Solving

400

This working condition could be working outdoors in the sun or indoors under fluorescent bulbs

Lighting

400

Lift with your _______, not your back

knees

400

Wear clothing in good repair, little jewelry, shower and keep appearance clean and respectful are signs of this kind of attitude. 

Professional

400

You can look for the ________ to make sure that your boots are safety-approved

green label

500

This skill uses speaking and listening to interact with others

Communication

500

This working condition could be about working alone or as a member of a large team.

Coworkers

500

Breathe ______, in through your nose, out through your mouth

Normally

500

 ________ is any communication you have at work with someone doing business with your company. 

Customer service

500

Before you choose which __________ to use, you need to figure out what kind of hazard you might be touching.

gloves