Lessons from Rafael's Presentation
Four Faces (From Today's Suggested Reading!)
General Class Review! (Pull out those playbooks)
Models of Legal Operations
Past Guest Speakers
100
Name a reason why legal operations is important (multiple correct answers)
What is:
Multiple correct answers, including:
-A new kind of awareness is emerging in the legal marketplace and legal operations will continue to play a key role in ensuring it sticks.
-In law departments, legal ops introduced business rigor and more rational behavior in a sector that traditionally lacks exactly those traits.
-Legal ops is the key to accelerating change.
100
The four faces of the legal operations executive are the ___, ___, ___, and ___! (fill in all the blanks)
What are the: Strategist, Catalyst, Steward, and Operator!
100
The language of business is _____
what is numbers
100
Name one of CLOC's "Core 12" competencies (multiple correct answers)
What is:
multiple correct answers, including:
-training & development
-technology
-business intelligence
-information governance
100
Stephanie Corey is the co-founder of this legal operations trade organization
what is CLOC, Corporate Legal Operations Consortium
200
In the legal field, we often forget who our "___" is.
what is user
200
The three resources that underpin an executive's success in navigating the four faces are?
What are: time, talent, and relationships.
200
the TIMWOODS acronym identifies 8 types of _____ commonly found in a business environment
what is waste
200
The three sides of the delta model are People, Process, and ___
What is Practice
200
Robert Grey, president of LCLD, urges you to "__" your career.
what is own
300
Name a step in effectuating strategic planning within your organization (multiple correct answers)
What is:
Multiple correct answers, including:
-Define high impact cross-functional priority projects initiatives
-Consensus gathering from multiple stakeholders in the organization
-Align needed resources with agreed-upon portfolio/plan
-Align financial, staffing (including outside counsel), technology, process design, and project management to strategic plan
-Identify, capture and report on key data and other measures to assess progress against plan
-taking a step back to make sure you are traveling in the correct direction
300
Name a responsibility associated with the steward face (multiple correct answers)
What is
multiple correct answers, including:
• Oversee legal project management to execute tasks on time, within budget, and with quality
• Develop suite of standard program and project management approaches, playbooks, and tools for rapid delivery of projects through large-scale programs • Work with procurement to identify spending trends, potential cost savings, and efficiency opportunities
• Partner with finance to understand the value of legal spend and develop accurate forecasting and reporting • Embed a data-driven mindset into the legal department; develop, monitor, and leverage KPIs to track success, demonstrate value, and enable the executive team’s informed decision-making
300
A strategic framework to help organizations manage their information in a way that maximizes value and minimizes risk.
What is information governance
300
The four phases of LPM (Legal Project Management) framework are: ____, _____, ____, & ______.
What are:
DEFINE
PLAN
DELIVER
CLOSE
300
According to Jeff Carr, every legal problem can be "_____"
prevented
400
Name a step in effectuating strategic resilience within your organization (multiple correct answers)
What is:
multiple correct answers, including:
-Constantly adapt strategies to address both challenges and opportunities of the business
-Create a checkpoint system where you challenge + adapt your project assumptions constantly (w/o spending too much time/money)
-Relentless pursue of improved efficiency and ways to remove barriers
400
Name a responsibility associated with the operator face (multiple correct answers)
What is:
multiple correct answers, including:
• Evaluate the technologies that support the legal function; identify and implement technology solutions for the legal department
• Identify whether technologies supporting legal are compatible and fully integrated with enterprise technologies, including ERP, CRM, and third-party risk management
• Provide training for technology and process innovation
• Establish common understanding of expectations, roles, and responsibilities among the legal operations team and identify gaps
400
the process of creating, categorizing, and examining data sets from which to draw inferences and conclusions
what is data analytics
400
Name this model communication strategy; that urges you to start with your "why"
what is the golden circle
400
Jeff Carr advised us to make sure that we have the right people on our "__"
what is bus