Service w/ HEART
Fun, Friendly, Energetic
H
Howdy!
What kind of shoes do I wear?
Nonslip/Slip-resistant shoes (black)
how many dining rooms do we have?
4
true or false? you should never enter or leave the kitchen empty handed.
TRUE
Mission Statement
Legendary Food, Legendary Service
Service is quick and efficient
Adjectives are Proud, Attentive, Present
A
Arrive
What pants are required for the perfect uniform?
Dark, blue jeans (with no holes or tears!)
Which is the largest section?
The 300's
86
We are out of something, for example 86 Prime
Core Values
Passion, Partnership, Integrity, Fun... All with a Purpose!
Adjectives are Kind, Courteous, Respectful
R
Respond
True or False: TXRH doesn't require us to tuck our shirts in.
False! Part of our Legendary look is a clean, black TXRH shirt tucked into your jeans with a black or brown belt
what is a full set up for a table?
Plates, silverware, salt, pepper, sugars, ketchup, roadhouse sauce
FTG
First Time Guest
GROW
Guest Right Of Way, always let the guest go first
BIG Goodbyes!
Adjectives are genuine, memorable, grateful
T
Thank you!
how does hair have to be worn while at work?
Up and off the shoulders
how many pos stations do we have?
7
What should you say entering/leaving the kitchen?
Corner in/Corner out
10-4
10 feet, acknowledge
4 feet, interact
Communicate when needed—“Your appetizers will be out in a couple of minutes." "I’ll be right back with more bread.”
E
Engage
What is one uniform essential that helps make you MEMORABLE?
Name tag! Always remember to proudly don your name on your legendary uniform to complete your look
How tables are in the entire restaurant?
59
In the Weeds
you are overwhelmed and need help from a coworker or manager
We are the __________ place in town!
Friendliest