General Questions
What age is LEGOLAND NY Resort for?
LEGOLAND NY Resort is Primarily built for 2 to 12 year old children but most rides can be enjoyed by the whole family!
What does L in LEGO stand for?
Listen
A utility knife
Illegal Item
Upset guest due to ride closure for maintenance
Single use attraction pass
This pass provides a first look at special events however has blackout dates
1st to Play
How big is LEGOLAND New York Resort?
The full site is over 500 acres. It will initially occupy 150 acres making it the larges LEGOLAND ever built!
What does the E stand for in LEGO?
Empathize
Cell phone
Valuable Item
Guest is removed from park due to conduct violations, do they get a refund?
Refunds are not provided due to conduct violations
This annual pass allows full access to over 30 Merlin attractions throughout North America
Gold Pass
Who owns LEGOLAND New York Resort?
Merlin Entertainments Group, it is the second largest attraction operator in the world!
What does the G stand for in LEGO?
Get resolution
Car Key
Valuable item
Guest is upset that child does not meet height requirements, what do you tell them?
Height restrictions are for guests safety and are made at ride manufactures discretion
The price is $71.99 for this entry if purchased online
1 day ticket
Can a guest bring food and drinks into the park?
Bottled water, small lunch snacks and meals and baby formula is permitted in small coolers. alcohol is not.
What does the O stand for in LEGO?
Over deliver
Credit card
Valuable
Guest claims a fellow Model citizen was rude to them
Reach out to a member of management
If a child turns 3 years old during the season, they will need a season pass for themselves. True or false
True! 0-2 years old are permitted into the park for free
What are blackout dates?
Predetermined dates where 1st to PlayPass will not be permitted admission to the park
What is the proper way to state the name of our park?
LEGOLAND New York Resort
What is the process when finding a credit card?
It is entered into the vault. Then it is immediately shredded upon entering to prevent theft
Guest can not find child. What are the steps?
Get accurate description of child, age, height, name, clothing.
Call Park Rangers
Keep everyone calm
List 3 benefits of the Premium Annual Pass
Free Annual Parking, No blackout dates, unlimited access for the season