Where in Legoland?
Food & Drink
Shop 'Til You Drop
What To Do?
SOP's
100

Brick Street, Bricktopia, Ninjago, Miniland are just some of these that make up Legoland, NY Resort...

What are themed lands?

100

This food establishment is located right next to the Brick Party carousel ride...

What is the Brick Street Market?

100

At this location, you can rent a stroller, wheelchair, or ecv, amongst other things...

What is the Mini Market?

100

This is the first ride guests will see when entering Legoland, NY...

What is Brick Party?

100

A MC wearing one watch and one bracelet, and shoes that are at least 51% black is generally considered to be in compliance with this policy...

What is the Wardrobe Policy?

200

Guests can go to this location to upgrade their tickets to annual passes, and to file a guest complaint, among other things...

What is Guest Services?

200

This food item is generating significant buzz as a must-have item once the park opens...

What are Granny's Apple Fries?

200

Guests must exit through this store when exiting Lego Ninjago the ride...

What is Master Wu's Warehouse

200

This attraction lets you shoot electronic ninja throwing stars while on this ride

What is Lego Ninjago the Ride?

200

Only these two animals are considered /designated certified service animals...

What are miniature horses and dogs?

300

Guests wandering through this section of the park can see miniature versions of well-known cities from throughout the US...

What is Miniland?

300

This location offers guests succulent Asian-style cuisine

What is Ninja Kitchen?

300

For guests that don't wish to carry excessive amounts of merchandise throughout the park, one option they can do is this...

Arrange to have their purchases held at Guest Services?

300

These attractions allow our younger guests to explore their creative side...

What are Build & Test, Builders Guild, Lego Creative Workshop, Robotic Play Center

300

If guests question why you are collecting their demographic information, Model Citizens should tell them this...

What is that this is done only for auditing purposes and nothing else, and info is never given to any third parties?

400

Guests looking for the First-Aid station should go to here...

What is Lego City?

400

Guests looking for allergy information for a particular dining establishment's offerings can go here...

What is Guest Services, as they can reach out to the F&B manager immediately to find the correct info for the guests?

400

With the exception of the Big Shop, most retail outlets have merch that cater to what?

What is the themed land where they happen to be located?

400

These two themed lands that, while they don't have true water rides, they do however have water-based attractions...

What are Pirates and Lego City?  

400

This system is used to capture guest feedback, positive or negative...

What is Avius Optimus?

500

It's where can you find 250 unique spaces designed with either Pirates, Kingdom, Lego Friends, or Lego Ninjago... 

What is the new Legoland, NY Resort Hotel?

500

According to the Legoland, NY website, these food establishments allow for sit down-style dining...

What is Brickbeard's Food Market, Brickolini's Pizza & Pasta, Royal Feast, and Smokey's Brick-B-Q

500

This particular store in this particular location is the largest of its kind in all the Legoland Parks...

What is The Big Shop?

500

This ride/attraction is unique solely to Legoland, NY Resort...

What is The Lego Factory Adventure Tour?

500

The letters of this acronym all refer to how guest services MCs should handle any guest concerns/complaints...

What is L.E.G.O. ?

L=Listen

E=Empathize

G=Get Resolution

O=Over Deliver