What is the system called that you use to clock in?
Rippling
How often are safety checks completed?
Every 15 minutes
Where are fire extinguishers located in the facility?
Common areas
What law protects client health information?
HIPAA (Health Insurance Portability and Accountability Act).
What are the “5 Rights” of medication assistance?
Right person, right medication, right dose, right time, right route.
What is one task included in daily room checks?
Checking for cleanliness, contraband, and working smoke detectors.
What is line-of-sight supervision?
Keeping the client in direct visual range at all times.
What code is called if a client goes missing?
AWOL
When should incident reports be completed?
Immediately after the incident or before end of shift.
True or False: You can remind a client to take their meds.
True
Name two things a Behavioral Tech should NEVER do on shift.
Leave clients unsupervised; use personal phone in client areas.
Name two signs a client may be escalating emotionally.
Raised voice, pacing, clenched fists, or verbal threats.
Name three roles staff take during a fire drill.
Evacuate clients, sweep area, complete drill log.
List two examples of HIPAA violations.
Discussing client info in public, leaving files unattended.
What form must be completed after each med pass?
Medication Administration Record (MAR).
What do you write in the shift note at the end of your shift?
Summary of shift events, behaviors, incidents, and handoff notes.
What should you do if a client tries to AWOL from the facility
Attempt verbal redirection, alert team, follow protocol for AWOL.
Who completes the drill log after an emergency drill?
The staff member assigned to oversee the drill (usually shift lead).
When are time card approvals due?
Every other Monday
What should you do if a client refuses to take their medication?
Document the refusal on the MAR and notify the med management.
What steps do you follow to report a maintenance issue?
Document in maintenance log, notify supervisor, and secure area if needed.
What’s the difference between 1:1 and routine observation?
1:1 = constant monitoring; routine = scheduled check-ins.
What do you do first if you find a client unresponsive?
Call for help, begin CPR if trained, and call 911.
Where do you file visitor sign-in sheets and confidentiality agreements?
In the designated visitor log binder, stored at the front desk or office.
Describe two rules for safe medication storage.
Locked cabinet, meds separated by client, keys kept by designated staff, Controlled substances double locked