Counting Change
Customer Service
Business Terms
Event Details
True or False
100

A customer gives you $5 for your product that costs $3. How much change do they get?

$2

100

What should you always say after someone buys from you?

Thank you!

100

What’s the word for money you make from selling product or service?

Profit

100

What day is your Lemonade Day?

Dec 9 for Jefferson

Dec 10 for Northeast

Dec 11 for Meridian

100

True or False: Dow Credit Union will provide you with money to make change.

False (Students must bring their own startup cash/change.)

200

Your product costs $2. A customer gives you $10. What’s their change?
 

$8

200

What is a phrase that describes customers who return again and again because they trust your business?

Loyal Customers

200

What is an “entrepreneur”? 

Someone who starts a business.

200

What time does your Lemonade Day start and end?

4PM-6PM

200

True or False: If you spend more money than you earn, you still make a profit. 

False

300

A customer buys 2 items at $1 each and pays with a $5 bill. How much do you give them back?

$3

300

If a customer has a problem, what should you do first before offering a solution?

Apologize

300

What do you call the money spent on supplies?

Expenses

300

When do you set up?

Between 3PM and 4PM.

300

True or False: Students are allowed to sell food at Lemonade Day.

False

400

Your product costs $1.50. A customer gives you $5. What do you owe them?

$3.50


400

What should you always greet your customers with to make them feel welcome?  

Smile

400

What is “break-even”?

When your sales equal your expenses.

400

Where will the Lemonade Day event take place?

Cafeteria during ROCK hours.

400

True or False: Revenue is the same as profit.

False (Revenue is total money earned; profit is what’s left after expenses.)

500

A customer buys a product priced at $7.25 and pays with $20. After completing the transaction, what amount of change should they receive?

$12.75

500

Going the extra mile to make sure your customer is happy is called what?

Good customer service.

500

What do we call the group of people most likely to buy your product?

Target market

500

List five things you should bring to Lemonade Day.

Money to make change, change box, product, tip jar, tablecloth, sign, calculator, napkins, gloves if you are handling lemonade and putting in mix ins, hand sanitizer, marker, notebook to track sales, tape, scissors.  

500

True or False: Reinvesting profits into supplies or improvements can help your business grow, even if it means you don’t take home money right away.

True